Counter Sales job description typically involves assisting customers with product inquiries and purchases processing sales transactions maintaining a clean and organized sales area and potentially managing inventory.
Heres a more detailed breakdown:
Key Responsibilities:
Customer Service:
Greeting customers and welcoming them to the store.
Assisting customers with product inquiries and understanding their needs.
Providing excellent customer service and ensuring customer satisfaction.
Handling customer complaints and resolving issues professionally.
Sales Transactions:
Processing sales transactions accurately and efficiently.
Taking customer orders and processing payments.
Understanding and applying company policies for sales and returns.
Inventory Management:
Monitoring inventory levels and restocking merchandise as needed.
Maintaining a clean and organized sales counter and showroom.
Updating product inventory information.
Other Duties:
Answering phone calls and emails related to sales and customer inquiries.
Maintaining a positive and professional attitude.
Following company procedures and guidelines.
Skills and Qualifications:
Customer Service Skills:
Strong interpersonal skills ability to communicate effectively and a customerfocused approach.
Sales Skills:
Knowledge of sales techniques ability to persuade customers and a drive to achieve sales targets.
Product Knowledge:
Understanding of the products or services offered by the company.
Inventory Management Skills:
Ability to monitor inventory levels restock merchandise and maintain a clean and organized work area.
Computer Skills:
Proficiency in using pointofsale (POS) systems and other relevant software.
Communication Skills:
Ability to communicate effectively with customers and colleagues both verbally and in writing.
Organizational Skills:
Ability to manage time effectively prioritize tasks and maintain a clean and organized work area.
ProblemSolving Skills:
Ability to identify and resolve customer issues and problems.