Course Advisor
Course Advisor
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Job Description
About EDU
EDU is an ASXlisted provider of tertiary education specialising in Health and Community Services. We foster meaningful careers through highquality education across our campuses in Sydney Melbourne Brisbane and Adelaide:
Australian Learning Group (ALG): VET provider for international students. Learn more about ALG.
Ikon Institute of Australia (Ikon): HE provider for domestic and international students. Learn more about Ikon.
About the Role
The Course Advisor role is pivotal in driving domestic higher education enrolments for Ikon Institute of Australia (Ikon) EDUs higher education entity. As a Course Advisor you will be responsible for promoting Ikons courses to prospective students and guiding them through the enrolment process. You will work closely with multiple internal teams to achieve student recruitment and retention goals.
This role will be based in our Sydney/Melbourne/Brisbane/Adelaide campus.
Key Responsibilities:
Domestic Student Recruitment
- Provide accurate course enrolment and policy advice to prospective students via inbound and outbound calls and webbased inquiries.
- Promote Ikons courses and ensure alignment with sales targets and objectives.
- Manage the student pipeline nurturing leads and converting them into enrolled students.
- Capture accurate data in the CRM system (Salesforce) in a timely manner.
- Collaborate with the Future Students Team Leader to organise meetings and deliver course information to Ikons partners.
- Assist in delivering Product Discovery sessions with academic staff and other relevant stakeholders.
- Provide support on student queries and liaise with stakeholders as required.
- Represent Ikon at recruitment events including Open Days and career fairs (some outofhours work may be required).
Education Experience and Skills:
- Tertiary qualification in a relevant field (postgraduate qualification preferred).
- At least 5 years of experience in a senior marketing role (education industry experience preferred).
- Proven leadership experience including supporting team development.
- Experience drafting presenting and reporting against strategic marketing and communications plans.
- Strong understanding of sales management product management and digital marketing.
- Proficient with Microsoft Office and CRM software.
Why Join Us
- Paid birthday leave
- Individual training budget for professional development
- Reward and recognition programs
- Breakfast supplies on campus
- Yearround engagement events
- Novated leasing options
- Everyday benefits and savings via Flare app
- Fun and diverse working environment
- CBD location with easy access to public transport
Diversity & Inclusion
We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilities sexually and gender diverse people and individuals of all ages.
Next Steps
Apply online or send your resume and cover letter to Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified.
We look forward to receiving your application and potentially welcoming you to our team!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
