CityWalk Food HostHostess
CityWalk Food HostHostess
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Benefits:
- Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
- Earn complimentary tickets for your friends and family
- Discounts on food and merchandise
- Special events for employees (preview nights for new attractions/events)
- Building lifelong friendships
- Resume building workshops
- Growth opportunities
- Wellness programs
Responsibilities:
- Moves with a sense of urgency by greeting and seating guests using an open table seating system presenting menu to guests and informing them of daily restaurant specials and promotions. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
- Manage waiting list server seating chart and table rotation and quote accurate wait times. Observe tables and keeps track of clean dirty and occupied tables.
- Clean organize and stock menus at host area. Prebus tables as needed of used glassware plate ware silverware etc. Completes all opening running and closing duties as assigned.
- Maintain restrooms and keeps glass doors clean throughout the shift sweeps foyer and front entrance area frequently.
- Answers phone and answers questions concerning the menu and restaurant.
- Promote and provide extraordinary guest service for both internal and external guests; answer questions offer information and provide assistance in a courteous manner.
- Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld.
- Monitor and maintain a safe and secure environment for both team members and guests of all ages following all company guidelines and protocols.
- Identify deescalate and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
- Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
- Maintain a high level of trust and integrity to promote a safe secure and welcoming environment for customers and colleagues of all ages.
- Perform other duties as assigned
Qualifications:
- Must be 18 years older
- Valid California Food Handler required before first day
Pay:
- $19.00 per hour
Additional Information:
NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance where applicable.
NBCUniversal will consider for employment qualified applicants with criminal histories or arrest or conviction records in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
If you are a qualified individual with a disability or a disabled veteran you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessnbcunicareers.comas a result of your disability. You can request reasonable accommodations by emailing
Employment Type
Temp
