drjobs GeoComputing - Client Lead Denver

GeoComputing - Client Lead Denver

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1 Vacancy
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Job Location drjobs

Denver, CO - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Client Lead Support Specialist
Primary responsibilities:
  • Client relationship lead
  • Manage technical issues and requests using a ticketing system
  • Provide support for core infrastructure and desktop technologies
  • Responsible for technical troubleshooting data gathering and gap analysis for issues impacting end users and infrastructure
  • Lead major incident and problem management response tasks and identifying risks to the technical infrastructure
  • Manage data center infrastructure remediation/expansion activities
  • Project Manager and lead small operational projects
  • Security and patch management
Basic Qualifications:
  • 8 years experience with Windows/Linux Platforms (More experience with Windows in preferred)
  • 5 years providing onsite support
  • 5 years experience with Virtual environments

Required Skills:
  • Ability to troubleshoot and resolve issues related to hardware software or networking
  • Knowledge of cloudbased solutions around compute storage and network
  • Experience working with PCoIP technologies such as RGS TGX and Leostream
  • Experience with VMWare and/or virtual server environment administration
  • Experience with Virtual Desktop Infrastructure (VDI) implementation and support
  • Storage configuration and management (monitoring allocating and troubleshooting)
  • Experience with Zabbix or similar monitoring/alerting solutions
  • Extensive knowledge of Windows OS and application security vulnerability remediation
  • Creation and maintenance of detailed documentation
  • Experience installing supporting and configuration of virtual systems and associated networking
  • Knowledge and understanding of a wide range of technology and ability to troubleshoot and solve problems in highly integrated and interconnected systems
  • Handson hardware experience; builds upgrades repair including onsite Data Center activities
  • Working knowledge of networking equipment and concepts
  • Excellent communication skills (Verbal and Written)
  • Strong team and interpersonal skills
  • Provide support on a MF business hours schedule also responsible for oncall extended hour and weekend support as required by project or priority one situations.

DesiredSkills:
  • Experience in network configuration
  • Experience supporting Oil & Gas Technical Infrastructure
  • Knowledge of Geoscience and Reservoir engineering applications data and workflows including Reservoir Engineering and Seismic processing clusters (High Performance Computing)
  • Experience packaging applications using PDQ
  • Experience with maintenance and support of Appsense
Note: This is a hybrid position (home office and onsite)

Employment Type

Full Time

Company Industry

About Company

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