Command Center Director Client Projects
Command Center Director Client Projects
Posted on :
05-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Fulltime
Description
Role Qualifications:
Operational Excellence:
- Develop and sustain an effective operating model that integrates agency and client workflows for efficient project .
- Establish standardized workflows lane standards naming conventions and reporting systems to track progress and key performance indicators.
- Oversee demand planning and project intake processes to align client needs with available resources.
Performance Monitoring and Continuous Improvement:
- Monitor project performance to identify trends challenges and opportunities for improvement.
- Implement datadriven solutions to optimize processes and enhance operational efficiency.
- Analyze key metrics to track resource utilization assess progress and recommend adjustments.
Collaboration and Communication:
- Foster strong relationships between agency teams and clients to ensure alignment and seamless communication.
- Facilitate regular team meetings to review project milestones address challenges and encourage crossfunctional collaboration.
- Act as the escalation point for resolving roadblocks and ensuring timely issue resolution.
Team Leadership and Support:
- Provide mentorship and guidance to Project Managers and other team members promoting professional growth and development.
- Support Command Center staff by coaching and offering handson backup when needed.
- Collaborate with Creative Directors Account Managers and other stakeholders to ensure the successful of projects.
Position Responsibilities:
- Develop and sustain the operating model ensuring process consistency and efficiency.
- Manage demand planning project intake and prioritization to align client requirements with agency capabilities.
- Define lane standards workflows naming conventions and reporting structures for project tracking and health assessments.
- Provides guidance and leads the design of templates to ensure consistency where needed and customizability to meet client needs.
- Lead team meetings to review progress resolve challenges and implement continuous improvements.
- Analyze project data to identify trends and drive operational enhancements.
- Handle escalations ensuring timely and effective issue resolution.
- Provide leadership training and mentorship to Command Center and Account Management teams.
- Collaborate with internal teams and stakeholders to ensure aligned project .
- Conduct postproject evaluations to capture lessons learned and integrate them into future workflows.
Requirements
Essential Skills and Experience:
- Bachelors degree in Business Administration Project Management or related field.
- Minimum 5 years experience in project management process optimization or similar roles within advertising or fastpaced professional services environments.
- Expertise in project management methodologies and workflow standardization.
- Strong analytical and problemsolving skills with the ability to interpret and leverage data.
- Exceptional communication skills for engaging with clients and internal stakeholders.
- Proficiency in project management tools (e.g. Jira Asana) and data analysis software.
- Leadership and coaching experience to build and support effective teams.
- Ability to thrive in a dynamic fastpaced work environment.
Bonus Points
- Experience with Agile methodologies (e.g. Scrum Kanban).
- Experience with data visualization tools (e.g. Tableau Power BI).
- Experience in the advertising or marketing industry.
- Change management experience.
Salary Description
Salary Range: $114000 to $125800
Required Experience:
Director
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
