Duties And Responsibilities
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar related or a logical assignment to this classification. Exchanges preliminary financial aid and other enrollment services policy and procedural information with students parents staff other educational institutions community organizations business representatives funding agency personnel and the general public Participates in community outreach activities to promote financial aid and enrollment services as directed Drives a motor vehicle to attend offsite meetings workshops recruitment programs and other special events to obtain and provide current information Makes presentations to small and large groups regarding available loans and grants eligibility criteria programs and enrollment services offered required forms timelines and other information Interviews students to assess their financial aid eligibility college standing and projected financial and enrollment service needs Distributes and collects required application and supplemental forms Audits forms and materials for accuracy Contacts outside agencies and organizations to assist students in obtaining required forms and information Screens student inquiries and refers students to appropriate department College and community personnel as appropriate; assists supervisory staff on special and regular projects and reports as assigned Uses a database and a variety of computer software to set up maintain and monitor confidential and other student records and files Uses spreadsheets and a variety of other computer software to compose and prepare routine correspondence memoranda research file data for and prepare routine reports as assigned Interviews students regarding student employment and skills in conjunction with other staff Confers with requesting departments regarding student employment opportunities and placement Audits and tracks student work hours pay rates and work schedules as assigned Organizes and manages copying and distribution of forms and documents to current and prospective students Manages supply inventory and ordering of office supplies and equipment Performs other duties as assigned
Minimum Qualifications
Graduation from high school and college courses in business administration accounting or a closely related field OR an equivalent combination of education and experience Successful complex clerical experience of increasing responsibility that has included financial record keeping preferably in banking or related financial loan services Demonstrated cultural competence sensitivity to and understanding of the diverse academic socioeconomic cultural disability gender identity sexual orientation and ethnic backgrounds of community college students faculty and staff Demonstrated skill in oral communication including public speaking Demonstrated skill in written communication Experience with the use of a variety of computer software to compose and prepare correspondence reports presentations and other written materials Experience with detailed record keeping Experience with research and compiling data for formatting and preparing statistical financial and other reports Demonstrated skill in multitasking prioritizing workloads and working independently Demonstrated skill in working as part of a customer service team Possession of a valid California Drivers license (or the ability to obtain one) and the ability to drive a motor vehicle to offsite locations