Position Overview:
We are seeking a Senior Product Manager to lead the accesso Paradox ski product suite. As part of the accesso Paradox Group you will work with a group of product owners and cross functional teams to drive revenue growth improve guest experience and streamline operations for our ski clients. A qualified Senior Product Manager will have successfully led one or more product teams have thorough knowledge of B2B products and have exceptional communication skills. Our top candidate will also have strong analytical and problemsolving skills the ability to prioritize multiple concurrent projects and manage various stakeholders.
As a member of the Product Team youll play a key role in the ideation development innovation of our Paradox solution in use at North American ski resorts. Your deep understanding of eCommerce Reporting POS Datalake and BI B2B platforms coupled with our clients needs will be vital in shaping our ski product vision and strategy. Were looking for team members who have a strong technical background who can deliver creative solutions and who can lead successful productive product teams.
Location: Quebec Canada. This role can be performed in a hybrid version of inoffice (Quebec City) and remote.
Reports to:Senior Director Product Management Onsite Solutions
Travel Requirement:Up to25
What youll be working on:
- Lead and execute the product vision for ski at accesso utilizing the client facing accesso Paradox platform coupled with a guest facing eCommerce experience
- Collaborate with a team of Product Owners Engineers and Project Managers to evaluate and identify viability scope feasibility and business value of initiatives that align with business goals
- Guide effective delivery of roadmaps across teams from proper discovery to feature/product adoption through continuous discovery and delivery
- Gain alignment from leadership and stakeholders ensuring business objectives & customer satisfaction goals are met
- Sets standards for successful gotodate marketing strategy and adoption efforts of new features applications or initiatives
- Maintains relationships with stakeholders to best understand business needs and guide teams accordingly
- Maintains client relationships through direct access to ensure roadmap is aligned with industry trends and to gain validation of upcoming work
- Sets standards and ensures effective communication of roadmap changes features/enhancements and participates in product communication to stakeholders and clients
- Helps team manage competing priorities flyins to balance supporting business needs while maintaining the integrity of your product roadmaps
- Measures feature/product initiative success and be able to present results to senior leadership
- Develops team members to help further advance career goals
What you bring to the role:
- Bilingual in French and English spoken and written preferred
- 5 years of experience building and shipping B2B products
- 3 years as a team lead or manager of product teams
- A strong understanding of the business needs and operations of a SaaS software development company in B2B or B2B2C
- Ability to understand the reality and needs of ski areas and ski/snowboard enthusiasts
- Ability to mobilize guide and influence the various project stakeholders to align with accesso Paradox vision and stimulate collaboration
- Knowledge of and respect for UX and UI principles when performing tasks
- Excellent command of the Agile / Scrum methodology
- Experience ideating and executing product strategies that impact business goals/metrics
- Experience aligning multiple stakeholders in a complex environment
- Ability to converse fluently with business stakeholders (clients operations leadership) and technical stakeholders (software engineers UX teams product teams)
- Excellent prioritization attention to detail and critical thinking skills
- Experience with Agile project management tools such as Jira
*If you dont have all the qualifications listed dont worry! We understand everyones career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.
Technologies you will work with:
- JIRA Confluence GraphQL LucidChart Office 365 Products Google Analytics and more
The team:
accesso Paradox is first and foremost a HighPerformance team that desires to bring amends to the world of ski resort operations and thus enhance the experience of skiers and snowboarders. It is also...
- A place where you can have fun due to its young dynamic relaxed and flexible environment.
- A closeknit and fulfilled team of employees who are passionate about technology and skiing
- A strong corporate culture based on commitment rigor loyalty and passion for mountain sports and outdoors
- A close relationship between the team members and a warm atmosphere Family hub
- Work in a cuttingedge and a high technological environment (e.g.: microservices architecture Java Spring MongoDB Kafka Rancher Gitlab Kubernetes Balena Angular GCP
Our perks and benefits:
- Competitive compensation package because your hard work deserves recognition;
- 4week Paid Time Off for the first 3 years with increasing accrual afterward so you can go OOO and take that vacation youve been dreaming of ;
- 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference made easy;
- Inclusive Family Benefits including a $7500 USD (or CAD equivalent) benefit for surrogacy adoption and fertility. Because family planning should come with support;
- Secure your future with employer contributions up to 4 to your pension plan;
- Benefit from a 50 employer contribution to our group benefits plan ensuring your wellbeing;
- Gain unlimited access to Udemy for Business to support ongoing learning and career development;
- Prioritize mental health with resources like the Calm app and our robust EAP program;
- Enjoy a flexible work schedule that aligns with your teams schedule .
LIFE at accesso:
Ataccesso we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions we infuse fun into everything we do and our culture is no different. Weve created a virtual environment with no shortage of connection so share memes and high fives with teammates or break up your day with virtual escape quests Online Office Olympics and more! Worklife balance is important here too so youll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset and we are proud to have such talented passionate and techsavvy professionals on our team. We are dedicated to providing equal opportunities for all and any hiring decisions will be assessed on qualifications merit and business need. If there are any accommodations you may need throughout the hiring process please feel free to email us at so that we can set you up for success.Learn more about
Diversity & Inclusionataccesso. You can review our candidate privacy statement here: Candidate Privacy StatementABOUTaccesso:
Our team is on a mission to improve the guest experience with technology. We support some of the worlds top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currentlyaccessoemploys over500team members around the globe many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more we understand firsthand what makes our clients and their guests smile and were constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.