Commercial Real Estate Operations Manager- Community Development Portfolio Servicing
Commercial Real Estate Operations Manager- Community Development Portfolio Servicing
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Job Description
Join our dynamic team as an Operations Manager and make a significant impact in the world of commercial real estate lending. This role offers a unique opportunity for career growth and development allowing you to leverage your skills in loan servicing and team leadership. Be part of a company that values diversity inclusion and professional excellence.
As an Operations Manager within the Disbursement and Loan Servicing team you will oversee the life of loan servicing for a diverse portfolio of community development projects. You will play a crucial role in ensuring that loans are administered in accordance with agreements and policies contributing to the success of our clients and the wider community. Your leadership will foster a collaborative and inclusive team culture driving efficiency and innovation in our operations.
The Disbursement and Loan Servicing team is integral to our Commercial Bank Operations servicing construction and term loans for commercial and multifamily properties. Your expertise in affordable housing lending and strategic thinking will support our mission to deliver exceptional service and solutions to our clients. Join us in shaping the future of community development financing.
Job Responsibilities:
- Manage and update the loan disbursement program for portfolio activities.
- Verify and approve daily transactions on an exception basis.
- Coordinate and assign new loan originations.
- Mentor train and assist team members.
- Monitor monthly management reports and participate in committee meetings.
- Assist in creating and implementing departmental procedures.
- Identify process improvements and conduct QA/QC reviews.
- Prepare and deliver performance reviews setting clear expectations.
- Conduct team and oneonone meetings monthly.
- Prioritize diversity and inclusion initiatives.
- Collaborate with team members to set and pursue career goals.
Required Qualifications Capabilities and Skills:
- Knowledge of affordable housing lending.
- Five years of leadership success in a servicing/operations environment.
- Thorough knowledge of bank policies loan structures and risk management.
- Advanced analytical problemsolving and strategic thinking skills.
- Excellent oral and written communication skills.
- Ability to explain business processes and provide leadership.
- Excellent time management and multitasking abilities.
- Ability to prioritize meet deadlines and interpret complex loan documents.
- Experience in coaching and developing a diverse staff.
Preferred Qualifications Capabilities and Skills:
- Bachelors degree or professional certification.
- Background in construction lending or CRE operations
- Ability to handle difficult situations professionally.
- Experience in project accounting and legal documentation interpretation.
- Strong interpersonal skills including listening influencing and conflict resolution.
This role requires going into the office 5 days a week
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
This position is not eligible for H1B or Sponsorship
Required Experience:
Manager
Employment Type
Full-Time
