Dispatch Service Representative

Are You A Dispatcher Who Wants To Work For A Thriving Company Where You Can Grow Be Recognized And Be Rewarded For Your Work

About Us:

Stop working at a job that you hate. Work with friends in an environment that rewards you for your hard work and provides a lifelong career. We dont want to be a pit stop in your career We want to be the last job youll ever have (because you cant imagine working anywhere else).

Every day is amazing you show up early for your shift because you cant wait to hang out with the other members of your team. (Youd NEVER do this at your old job but this is a tightknit group and you love hanging out with them). You work hard because everyone else on your team works hard too. You push yourself today and every day because you know that growing in your own position ensures a career for life and theres a ton of prizes to be won. At the end of the day you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in offwork hours. As you drive home you reflect that this place is unlike any other job youve had before and you cant wait to get back to this team again tomorrow. Does this sound like a place youd like to spend your day If youre a clockpuncher who wants to do as little as possible then please stop reading this right now. This is not for you. But

• If you work at a job you can barely tolerate
• If you work at a job that doesnt respect you
• If you work at a job that fills you with dread the night before
• And if you want to wake up in the morning because you CANT WAIT to get to work to see your friends and to push yourself to be more successful and even to make a lot of money

Then we want to talk to you. Were looking for team members who are starving to push themselves beyond their personal limits to earn the money and recognition they deserve and to have an amazing lifelong career in an environment where you work with friends every day. Whats So Different HereOur target is simple:to become THE place that every hungry superstar WANTS to work where they can and will achieve rock legend status. Here are just a few of the reasons that our team members LOVE working here

• Make More Money
• Your Birthday is a Paid Day Off
• Paid Training
• Paid Holidays and Vacations (Paid time off starts after 90 days and grows from there)
• Paid Wellness Days
• Incentive Programs (including vacation cruises!
• Amazing 401(K)
• Benefits Including Medical/Dental/Vision and Life Insurance
• Quarterly AllCompany Breakfast
• Paid Uniform and Uniform Maintenance
• A Clearly Laid Out Path to Build the LifeLong Career you Want to Build (including paid education and tons of opportunities to advance)
• And All the Popcorn You Can Eat

We have built the strongest team and culture youve ever seen where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that you have that balance in your life to enjoy it all; were constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career and we want to help you achieve it all.

Who Are We Were Comfort Heroes. We started nearly 10 years ago just two guys and a couple of vans doing plumbing and heating work. Over the years we built expanded and grew. Today we are market leaders who are DOMINATING the Sioux Falls market with Plumbing Heating Cooling Electric Drain and Sewer Generators and Oneday Bath Solutions and more. Weve got over 10000 happy customers served. And we help others too were strong supporters of the communities we live in and serve... And it feels like were only getting started. We recently expanded further and were adding more team members and you should see the plan we have for growth beyond this!

Are You A Fit

Never look for a job again because were not a pit stop in your career were the last place youll ever work!If youre a hardworking professional with an inner drive to improve yourself and help others then you might be a fit for us

Required Qualifications

• You work hard
• You love working with a team
• Youre tech savvy you can diagnose a problem and make recommendations to fix it
• You love to serve others
• You love to challenge yourself and you want to learn and even be crosstrained

You understand and are willing to follow our Core Values:

• Safety first for our family and theirs Think twice act once
• Delivering WOW through service Exceeding every customers expectations
• Demonstrate highest level of integrity Doing the right thing even when no one is watching
• Great place to work All for one and one for all

As an equal opportunity employer candidates will receive consideration without discrimination against race creed color sex national origin handicap status or veteran status. ***We hire veterans! You know whats missing YOU!

Description

Dispatcher

Summary:

Today is awesome! You showed up for work loaded up the truck and the Dispatcher hands you a work order. Youve got the education to understand whats wrong now its time to roll up your sleeves and put it in action. You drive to the customers house and introduce yourself to the homeowner. You perform your work and you wrap up the first project of the day and get ready to move on to the next house. Youre already looking forward to tomorrow!

Job Duties:

• Work with the team:You stay in contact with your supervisor and your team to receive work orders and assign them to the right experts quickly and fairly. You proactively and independently solve as many scheduling challenges as you can but youre not afraid to seek out help from others when needed because ultimately youre a team player who understands that when everyone wins you win. You award service calls to experts understanding that those experts are rewarded for their work but are dependent on you to assign it fairly.
• Develop your expertise:As a dispatcher you love challenges and you know that your ultimate goal is ensuring that every customer is served in a timely manner. You understand that quick thinking problem solving and rapportbuilding are key components of your job and you actively seek to finetune those skills.
• Talk to customers:Youll handle calls from customers and help serve them on the phone by educating them and helping them make decisions about the products and services that are right for them. Serving customers is a priority for you and you love talking to them.

Job Requirements:

• You love to learn:You have a high school diploma or equivalent. You dont need experience to apply here but experience is preferred especially experience with a large fleet. Most importantly you have a drive to learn more because you know that it serves everyone from the customer to the team to yourself.
• You have strong communication skills:Youll be talking and writing a lot to a lot of different people (customers team members and experts) so you understand how to communicate efficiently professionally and appropriately with each one via phone email or facetoface.
• Youre ready to work:You have a readytowork attitude and no problem handling the constant multitasking requirements of the job.

Job Type: Fulltime

Earnings: DOE