Senior Delivery Manager Hybrid
Senior Delivery Manager Hybrid
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Senior Delivery Manager is responsible for managing the full lifecycle of technical product and program delivery from business case creation and approval requirements definition implementation testing deployment and ongoing value stream management working with a crossfunctional team of business and technical resources. The ideal candidate will have previous experience functioning leading both Agile/Scrumbased work as well as traditional technology project management. This person will have strong people communication/presentation and leadership skills. The incumbent will be a detail oriented selfstarter able to independently take on challenges and drive reliable implementation of application development infrastructure and related technology solutions. The Senior Delivery Manager will be accountable for the success of the initiative and work closely with business product and IT sponsors to ensure that measurable outcomes are delivered as expected.
This Hybrid role requires inperson work at our Newton MA headquarters.
Bright Horizons is trusted by families and employers around the world for highquality child care and early education backup care and workplace education. We partner with some of the worlds best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.
Essential Functions/Responsibilities
Organize and facilitate project planning daily standup meetings reviews retrospectives sprint and release planning backlog refinement demos Scrum of Scrums (SOS) and other Scrum related activities.
Assist with and help lead PI Planning
Coach agile teams and communicate agile concepts and benefits to the team and stakeholders while taking a pragmatic/flexible Agile approach when required.
Facilitate Agile SAFe and Scrum Trainings
Tracks and communicates progress metrics and performance to leadership and stakeholders
Responsible for removing impediments and guiding the team to remove impediments
Support the Product Owner with respect to grooming and managing the product backlog
Experience leading organizations through Agile transformations
Mentors junior Scrum Masters
Experience serving Scrum teams in a variety of different contexts (different team sizes different organizations different cultures colocated and distributed)
Thoroughly understand initiatives in order to facilitate the definition of project scope goals deliverables and ultimately create work plans
Consult with management and support development of initiative business case stage gate documentation resource plans and budgets
Develop delivery plans based on a clearly articulated approach and strategy specifying required tasks and resources and their required skill sets specific deliverables milestones dependencies identification of risks and mitigation plans
Effectively drive the requirements definition and testing process working closely with the business analyst(s) quality engineers and business stakeholders
Provide leadership and direction to project team members; driving accountability and engagement; coordinate activities of project resources to ensure project progresses on schedule and within budget
Monitor report and followup on the status and next steps of delivery
Effectively identify analyze and communicate downstream impacts of changes navigating changes effectively by removing barriers
Coordinate across engineering finance contractors and other partners to ensure a clear view of current and forecasted budget expenditures while supporting validation and approval of external invoices
Effectively apply Bright Horizons IT delivery methodology and enforce project standards
Prepare for engagement reviews stage gates and quality assurance procedures
Risk and Issue Management: Proactively identify document mitigate and report on Risk Action Issue and Decision (RAID) items for of all project components
Facilitate team vendor and steering committee meetings with finesse and clear communications. Adjust communication strategy and approach to match the needs of specific business groups individuals and partners and ensure that all materials created for communicating and facilitating discussion of intended approach are carefully tailored to the intended audience to ensure that business owners can give complete and accurate feedback
Lead weekly status meetings with delivery team leads and sponsors
Effectively communicate relevant delivery information to senior leadership
Develop and present engaging informative wellorganized presentations that are effectively tailored to the intended audience
Ensure that feedback from key business owners is fully acknowledged and incorporated into functional specifications process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be met
Serve as a communication bridge between business leaders and developers to facilitate understanding of initial requirements questions and changes across these groups.
Resolve and/or escalate issues in a timely fashion
Understand how to communicate difficult/sensitive information tactfully
Be a champion for the initiative and the delivery team
Motivate team to work together effectively and respectfully
Effectively utilize each team member to his/her fullest potential
Acknowledge and appreciate each team members contributions
Facilitate retrospective reviews to ensure that course correction is possible in a proactive manner or that learnings can be applied to future projects
Mitigate team conflict with transparency to mitigate any risks to project success
Minimum Requirements:
Bachelors Degree in Engineering Technology Business or related field Required
7years Experience as a scrum master and projectmanager total Required
5years of IT experience Required
Additional Job Requirments:
510 years of IT project planning and management experience preferably within a technology department or organization with experience in the following areas:
Full project lifecycle in both traditional and agile modes from conception to production managing all aspects of solution delivery including inception scope definition business case development and approval resource planning requirements gathering through development and deployment budget management status reporting and risk management. Ability to lead the organizations most complex projects with minimal direction.
Leadership Leading motivating and directing a crossfunctional workgroup while being flexible in a fast paced changing environment prioritizing and executing tasks while reacting to project adjustments and alterations promptly and efficiently
Methodology and Tools Structured delivery management methodologies with formal tools/approaches. Experience with recognized Agile Delivery management tools including Microsoft Azure Development Ops (ADO) Microsoft Project Jira Microsoft Teams Microsoft SharePoint: possess technical competency with various software programs including Word Excel PowerPoint and Visio
Communication Excellent facilitation verbal and written communication and interpersonal skills with the ability to communicate effectively at all levels and to all functional groups translating technical requirements and issues into appropriate business context.
Vendor Management Apply best practices for management key business partnerships licit cooperation from a wide variety of sources including team members other internal departments and external parties (such as 3rd party partners)
SelfDirection Selfstarter with the ability to work independently with minimal supervision in a dynamic environment with rapid development cycles multifunctional teams and tight project timeframes.
Certifications Desired Certified Scrum Master (CSM) Certified SAFe Scrum Master (SSM and or Project Management Professional (PMP)
Benefits:
Bright Horizons offers the following benefits for this position subject to applicable eligibility requirements:
Medical dental and vision insurance
401(k) retirement plan
Life insurance
Longterm and shortterm disability insurance
Life at Bright Horizons:
Our people are the heart of our company. Because were as committed to our own employees as we are to the children families and clients we serve our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race color religion sex age disability sexual orientation veteran status national origin genetic information or any other characteristic protected under federal state or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process please contact the recruitment helpdesk ator . Determinations on requests for reasonable accommodation will be made on a casebycase basis.
Required Experience:
Manager
Employment Type
Full-Time
