Community Director
Community Director
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Job Description
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COMPANY OVERVIEW
At Carlton we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest surrounded by love kindness and care. We believe happy employees ensure happy residents. With attractive benefits handson training and opportunities for career advancement we take great pride in recruiting people who embrace and embody our unique culture of caring.
Join our exceptional team at Carlton Senior Living Concord as our Community Director!This is a salary exempt role with a salary rangeof $75000 to $80000 commensurate with skills and experience. This role willwork a Tuesday through Saturday schedule.
- Raises twice a year
- Anniversary Bonus
- Immediate Pay
- Fitness/Education Reimbursement
- Complementary employee meals
- Opportunity for additional pay increases (referrals mentors etc)
- Holiday pay
- Sick/Vacation Time
- Medical Dental Vision and more!
SUMMARY
In the Community Director position this role plays a supporting part in driving occupancy and revenuegrowth by engaging with prospective residents fostering relationships and supporting marketinginitiatives. Additionally this role is responsible for supporting the Community with specifiedadministration and Human Resources responsibility; specifically supporting and assisting with efficientoperation management and daytoday functions in accordance with federal state and local standardsguidelines and regulations to assure that the administrative aspect of the Community operates to thehighest level of efficiency.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge skill and/or ability required.Reasonable accommodation may be provided to enable individuals with disabilities to perform essentialfunctions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may beassigned by your direct manager. Regular and predictable attendance is an essential function of the job.
- Perform administrative tasks as assigned by the Executive Director.
- Support the Executive Director in the oversight of the daytoday operations of the MaintenanceDepartment Sales Department and Activities Department.
- Supports the Sales Department by collaborating to drive high occupancy and strong retention byassisting with sales initiatives and resident engagement efforts.
- Consistently meet with Residents to ensure a highquality experience.
- Manage the Residents and Staffs expectations.
- Maintain a high level of satisfaction for residents families and staff.
- Perform HR duties related to personnel records confidentiality employee relations correctiveaction and termination as needed.
- Serve as a Liaison in managing and communicating with payroll benefits and HR departmentsfor employees.
- Supports Management team with recruitment including but not limited to posting requisitionsmaking offers and conducting interviews.
- Creates and maintains employee and resident files.
- Checks that employee certifications drivers licenses professional licensure & I9s are currentand filed correctly.
- Facilitates benefit enrollment and termination as appropriate.
- Audits benefit invoices to keep enrollment and termination current on carrier records.
- Guides New Hires through preemployment tasks that include but is not limited to onboardingpaperwork and preemployment tasks.
- Conducts onboarding for New Hires.
- Check the accuracy of the benefit accrual balance and make adjustments as necessary.
- Orders and maintains office supplies for the Community.
- Actively participate in the prevention reporting and management of Workers Comp. Claims.
- Assist the Home Office accounting department with special projects audits and reports that needto be completed and submitted to various entities.
- Attends and remains up to date on all companyprovided training.
- Attends periodic staff meetings inservice training and mandatory meetings as required.
- Mandated reporting if you suspect any verbal physical emotional financial or neglectfultreatment toward a resident or staff member report it to your supervisor immediately.
- In Emergencies assist residents according to the Emergency Plan of the facility.
NONESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may beassigned. These duties may be performed on an asneeded basis and are not expected to occur daily.
- You may be required to provide prospective resident tours of your community as part of thebackup tour team.
- Support various departments when required and engage in communitywide activities or events.
SUPERVISORY RESPONSIBILITIES
- Directly supervises the management team Director of First Impressions (Receptionists) andOvernight Supervisors.
- Responsibilities may include interviewing hiring and training employees; planning assigningand directing work; appraising performance; rewarding and disciplining employees; addressingcomplaints and resolving problems.
- Ensure staffing and coverage during all shifts.
- Performs daily payroll edits. Adjust payroll records as appropriate. Perform endofperiod review.
- Able to read and write reports business correspondence memos and staff performanceevaluations.
- Observe the work environment for potential injury hazards and take appropriate preventativesafety precautions. Actively participate in prevention reporting and management of WorkersComp. Claims.
QUALIFICATIONS
EDUCATION and/or EXPERIENCE
- High School graduate or equivalent certificate; AA/AS or BA/BS degree beneficial.
- At least two 2 years of progressive experience in office management is preferred.
- At least two 2 years of property management experience and sales experience.
- Experience working with senior population preferred.
- Reasonable expectations of mathematical technical and reasoning skills to perform essential jobresponsibilities.
- According to Title 22 requirements must be at least eighteen 18 years of age.
Required Experience:
Director
Employment Type
Full Time
