Service BDC Customer Care Representative
Service BDC Customer Care Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Bob Bell Chevrolet Bel Air is looking for a ServiceBDC / Customer Care Representative!
At Bob Bell we strive to make every customer a customer for life. Every employee at Bob Bell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
- Handle all phone appointments
- Work with internet leads accordingly to set an appointment for a proper service appointment
- Deliver inquiries/messages intended for other service personnel and departments promptly
- Speak directly with customer to assist with all inquiries and issues
- Administer rental coordination for customers while cars are in service
Qualifications
- Good verbal and written communication skills
- Selfmotivation
- Proficiency with Microsoft Word Excel and Outlook
- Drive to succeed customer expectations
- Excellent organizational skills
Benefits
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- We have 6 dealerships in the greater Baltimore Maryland area!
- Employee Car Purchase Program
- Career Progression
- Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
