Digital Sales Coordinator
Digital Sales Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
Major responsibilities and efforts include but are not limited to:
The Digital Sales Coordinator may manage assigned accounts
The ideal candidate will be a wellorganized multitasker with a passion for assisting others in the workgroup and contributing to the teams success
Direct engagement with external clients to handle service issues complaints and normal customer service
Identify customer needs
Establish and promote effective relationships with clients upholding Nexstars commitment to the customer experience
Responsible for accurately handling and solving customer inquiries
Resolve issues taking the appropriate action and knowing when to escalate issues to a management level
Support the production scheduling and delivery of all digital offerings
Must be able to set goals and schedule/oversee deliverables for multiple digital services
Support various teams within the agency by generating and delivering client reports creating production orders preparing documents and executing projects as assigned by management
Assist Marketing Consultants with invoicing and monthly reports
Use multiple platforms and programs to perform duties and therefore must be technically savvy
Must be able to understand digital reporting and analytic metrics
Gain a basic understanding of all digital product offerings
Support clients by providing updates to ongoing campaigns
Perform campaign optimizations to improve campaign success
Responsible for communication between thirdparty vendors and clients acting as a liaison
Desired Skill and Experience:
Minimum 1year experience with digital technologies including social media CTV digital marketing (display and video programmatic) Requires a highly professional communication skillset including excellent grammar copywriting spelling accuracy and excellent phone and conversational skills Must thrive in a fastpaced dynamic team environment. Remain flexible to meet business needs actively adapt to meet changing industry and stakeholder needs Must be able to maintain composure in fastpaced environment and be proficient in meeting customer service expectations. Must have strong listening skills and be empathetic and be able to effectively relate to clients. Highly proficient in Microsoft office products
Bachelors degree in marketing communications or similar field required.
Required Experience:
IC
Employment Type
Full-Time
