Business Support Executive - Edinburgh
Business Support Executive - Edinburgh
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Job Description
Job Description
Unleash your potential and join the team redefining the future of administration!
Who We Are
AtSmartPA wedontjust provide support we transform it.
Our mission issimpleyet bold: to redefine administrative and PA services through innovative thinkingcuttingedgetechnologyand an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech automotive and retailwerethe engine behind smarter more efficient operations.
With a vibrant clientfocused culture and a team driven by creativity no two days atSmartPAare ever the same!As we continue to grow rapidly this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.
Ifyoureready to challenge the status quo and create meaningful impact we want to hear from you!
Key Responsibilities and Skills
WhatYoullDo
TheCentre of Excellence (COE)is thedriving force behindSmartPA where strategy comes to life. As part of this dynamic clientfacing departmentyoullbe the heartbeat of our business deliveringhighimpact tailored support toclients daily.
In the role ofBusiness Support Executiveyoullplay a pivotal role in providing bespoke solutionsforakeyclientaccount.Youlltacklereal challengesestablishmeaningfulrelationshipsand make a tangible difference to client success.
Hereswhat your daytoday will look like:
Collaborate & Innovate
- Work within our agile pod structure supporting a range of stakeholders with varied operational tasks and deadlines.
- Contribute fresh creative ideas to optimise processes streamline workflows and enhance service delivery.
- Partner with your team to ensure seamless highquality service and exceed client expectations across diverse accounts.
Manage Key Tasks with Excellence
- Complete tasks such asdiary management schedulingand handlingemail correspondence with precision and professionalismkeeping everything on track for your client.
- Prepareformatand edit documents to meet the highest standardsensuring consistency and quality in every deliverable.
- Performaccuratedata entry and reporting ensuring all insights are actionable andtimely.
Support Business Growth
- Identifyinefficiencies proactively recommend improvements andassistin process changesupdatesand new best practices.
- Assistin streamlining automating repetitive tasksand embedding these improvements across client operations.
Build Relationships
- Act as a trusted partner to your clientanticipatingneeds and consistently exceeding expectations.
- RepresentSmartPAsvalues with authenticity serving as a positive brand ambassador in every interaction.
- Collaborate across teams to ensure consistent quality and excellence in all deliverables and to provide cover and support within the pod structure.
Stay Adaptable
- Approach new challenges with a solutiondriven mindset thriving in a fastpaced everchanging environment.
Experience
About You
Werelooking for someone who:
- Thrives in a dynamic entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver worldclass PA and admin support.
- Can manage their own time and workload effectively delivering results with confidence.
- Brings enthusiasm creativity and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
WhatYoullNeed
Your experience iskey but your attitude is what sets you apart.
Essential:
- Proficiencyin MS Officeespecially Outlook Word and Excel.
- Proven ability to meet tight deadlines and juggle competing priorities.
- Experience inproject deliveryand administrative tasks.
Desirable:
- Familiarity with CRM platformsand booking systems.
- Background in office managementaccount management or similar.
- Experience indiary management document formatting and data handling and entry.
Salary
Schedule
Whats in it for you
Whatsin It for You
AtSmartPA we believe in rewarding talent andsupporting your growth:
- Competitive Salaries
- Yearly Bonusesbased on company department and individual performance.
- Hybrid Work:1 day at home per week.
- Flexitime Initiative: Work whenyouremost productive (core hours: 10:0016:30.
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills advance yourcareerand grow with a company reshaping the industry.
- Enhanced Benefits: Unlockadditionalperksbased on your loyalty and length of service.
Important Details
- Schedule:37.5 hours per weekMondayFridaywith core hours being 10:0016:30.
About us
We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business delivering SmartPAs worldclass back office services.
Whether you want flexible working hours increased income better worklife balance or minimised childcare costs SmartPA enables you to achieve your goals
Employment Type
Full-Time
