Business Analyst
Business Analyst
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Job Description
Our culture lifts you upthere is no ego in the way. Our common purpose We all want to win for our customers. We aim to always be evolving dynamic and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:
RegularJob Description :
About oxio
We believe in equal access to the internet and the opportunities that come with it.
The internet means something different to everyonea way to stay in touch travel shop learn create. To us its a way to empower peopleto connect everyone to the opportunities the internet provides in a secure accessible and convenient way. Were here to share the importance of equal access one story post meme stream game wiki email connection at a time. Were here because we believe that if everyone had equal access to the opportunities found on the internet wed see a lot of pretty great things from a lot of unexpected people.
Were here to share the internet. Because the internet is awesome and we heart it.
At oxio we all work remotely. For us remote is not a challenge to overcome. Its a clear business advantage. And our culture and product reinforces that belief.
oxio operates in agile mode under the Cogeco Connexion Inc brand. This role might offer opportunities within the larger North American organization.
Role
Were looking for a Business Analyst to join our Systems Squad at oxio. If youre someone who thrives on turning chaos into clarity translating ideas into action and making life easier for customers and teams this might just be the role for you.
As our BA youll bridge the gap between business and tech helping shape how we scale automate and improve our processes. Youll work with stakeholders across oxio gathering insights mapping workflows and ensuring that our systems and products keep up with our ambition.
In short youll be the champion of claritythe person who connects the dots between business needs tech realities and seamless customer experiences.
The job and what youll need to get it done
Understanding whats needed (Requirements & Impact Analysis)
Listen Ask Analyzedive deep into business needs customer pain points and operational challenges.
Work with stakeholders (like oxio leadership & product teams) to Define Refine and Prioritize what needs to get built.
Quantify the Impactunderstand the why behind the what and help make datadriven decisions.
Document everything that mattersProcesses Workflows User Stories Use Casesin a way thats clear and actionable.
Keeping everyone aligned (Collaboration & Stakeholder Engagement)
Speak Business speak Tech and make sure they understand each other.
Work with Product Managers Developers and Business Leads to connect the dots between strategy and .
Challenge assumptions push for better and always keep the Customer Experience in focus.
Translate complex ideas into simple easytoacton insights.
Designing & problemsolving (Process Optimization & Documentation)
Run discovery workshops deepdive into workflows and spot inefficiencies before they become problems.
Create process maps journey flows and system diagrams that help teams understand build and improve.
Help define what Done Right looks like ensuring that solutions meet both business and user needs.
Navigating the unknown (Risk & Quality Management)
Anticipate roadblocks and proactively find ways around them.
Work with tech teams to ensure quality testing smooth deployments and bugfree experiences.
Continuously refine iterate and optimizebecause done isnt always done.
Qualifications
8 years of experience in Business Analysis Product Management or Information Technology.
5 years of experience in product systems or process improvement.
Techsavvyyou dont need to code but you get how systems APIs and databases work.
Strong communication skillsyou can talk to developers execs and frontline teams with equal ease.
Ability to build and implement strategy E2E : we are a start up with no hierarchy
Datadriven analytical and strategic thinking
Ability to work under pressure in a highly competitive market
Comfortable in an agile environment
Telecom industry experience Big plus.
Bilingual (French/English) Even better.
Other things that might be of interest to us:.
You are as ambitious as we are :
You are proactive and learn quickly.
Youve help to the success of growing an online/digital business
You have business creativity and business acumen
You are savvy about technology datadriven marketing and thirsty about innovation
Benefits
Rewarding Pay: Lets be honest everybody likes to make a good salary. We offer attractive compensation packages and they come with a great culture.
Benefits: Weve got you covered.
Career Evolution: Join us and we will give you the tools to achieve your career goals!
Technology: Do you have a passion for technology Excellent we do too. Here you will manage influence play create fix and shape the industry.
If any of this sounds interesting to you wed love to talk! Apply online and tell us why you want to join our team
This position is open to individuals residing within the organizations footprint which includes the following locations:
Ontario and Quebec Canada
#LIHYBRID
Location :
Montral QCCompany :
Cogeco Connexion IncAt Cogeco we know that different backgrounds perspectives and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine innovate and grow as a company. So we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work were doing our part to build a more equitable workplace and world. From professional development to personal safety Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and wellbeing of our colleagues one of our highest priorities for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process please contact us confidentially at
Required Experience:
IC
Employment Type
Full-Time
