Operations Air Import
Operations Air Import
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Job Description
DSV Global Transport and Logistics
DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women members of visible minorities aboriginal persons and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.
Location: CAN Calgary 18th Ave NE
Job Posting Title: Operations Air Import
Time Type: Full Time
The primary function of the Operations air import is to process all shipments coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as government regulations. This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all inbound requirements before or within agreed time frames. Direct communication with customers overseas offices airlines warehouses and truckers is required.
KEY DUTIES AND RESPONSIBILITIES
Daily management and coordination of shipments
Establish and coordinate schedules with carriers and tender shipments
Create coordinate country specific documents
Adhere to all domestic and international shipping regulations
Track and trace all shipments
Prepare and publish reports as requested
Proactively identify problems and swiftly implement the appropriate solutions
Confirm rates with carriers
Responsible for cost containment of shipments via accounting system
Evaluate shipments consolidate loads select most costeffective method of pick up and/or delivery
Ensure all DSV KPIs met throughout the movement of the shipment
Lane analysis required on orders to select the most appropriate mode of transport within customer requirements
Daily Communication with customers on relevant issues and resolution
Manage new account implementation from standard operating procedure to
Quality Health & Safety:
Supports organizational commitment to ISO 9001 ISO 45001 certification
Perform assigned tasks to support DSV meets its objectives and targets regarding quality health safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their daytoday activities embrace sustainability Health and safety therefore reducing the impact upon the environment supporting the communities we work in and reducing incidents in the workplace.
QUALIFICATIONS
Education and Experience
A minimum of one to two years international transportation industry experience or
Education in supply chain logistics international transportation or a related field of study.
CIFFA certificate an asset
Dangerous Goods Certification an asset
Authorized Cargo Representative (ACR) designated status as required
GDP Training if required
Skills and Competencies
Good command both verbal and written English skills.
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills building professional relationships internally and externally
Strong problemsolving skills and analytical skills
Ability to multitask plan prioritize and manage time effectively in order to meet goals and achieve results
Both a team builder and a teamplayer
Excellent organizational and time management skills
Language and Computer Skills
English is the principal language for this position additional languages may be required in other locations.
Ability to communicate effectively in a diverse multicultural environment.
Microsoft Office suite
CargoWise experience an asset
Physical Demands
Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply for this position at times working beyond these hours may be required by business needs.
At DSV we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day from the small familyrun business to the large global corporation. Our reach is global yet our presence is local and close to our customers. Approximately 75000 employees in over 80 countries work passionately to deliver great customer experiences and highquality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on natures terms.
DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity respecting different cultures and the dignity and rights of individuals.
Visitdsv.comand follow us onLinkedInFacebookandX.
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information such as credit card or banking information. Our recruiters have an @dsv or @ca.dsv email address. If you question the legitimacy of any DSV job posting please reach out to
Employment Type
Full Time
