Grow your career with a leading west Michigan restaurant group known for our commitment to excellence creativity and delivering unforgettable dining experiences. We pride ourselves on our culinary innovation exceptional service and our elevated wine and cocktails. We are seeking a passionate and experienced Restaurant Operations Manager to join our dynamic team and lead service and operations in our establishments.
Position Overview
We are looking for an experienced and motivated Restaurant Operations Manager who is dedicated to excellence has a passion for hospitality and thrives in a fastpaced environment. The ideal candidate will oversee operations service and training for our upscale dining venues ensuring the highest standards of service quality and guest satisfaction. This role requires a balance of strategic leadership operational expertise and handson involvement.
Key Responsibilities
- Operational Excellence: Manage daily restaurant operations ensuring adherence to company standards for quality service and cleanliness.
- Team Leadership: Recruit train and manage a team of managers and frontofhouse staff fostering a positive and professional work environment.
- Financial Performance: Monitor budgets control costs and maximize profitability while maintaining quality and service standards. Prepare regular financial reports and forecasts.
- Guest Experience: Maintain a guestfirst mindset ensuring each customer receives exceptional service. Handle customer feedback and resolve any issues promptly.
- Compliance: Ensure all health safety and hygiene standards are met. Oversee compliance with licensing safety and food regulations.
- Marketing & Promotion: Collaborate with marketing teams to develop and implement strategies for special events promotions and menu innovations.
- Inventory & Purchasing: Manage inventory ordering and vendor relationships.
- Brand Standards: Maintain and elevate the brands reputation by upholding and enforcing company guidelines and service standards.
Qualifications
- Minimum of 5 years of experience in restaurant management preferably in a highend or fine dining environment.
- Proven track record of leading and developing successful teams.
- Strong financial acumen with experience in budgeting forecasting and financial analysis.
- Exceptional communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Passion for food wine and the fine dining experience.
- Knowledge of industry trends best practices and operational strategies.
- Bachelors degree in Hospitality Management or a related field (preferred).
- What We Offer
- Competitive salary with performancebased bonuses.
- Health dental and vision insurance.
- Paid time off and flexible scheduling.
- Opportunities for career advancement within a growing upscale restaurant group.
- A collaborative and dynamic work environment with a focus on innovation and excellence.
- Employee discounts at all of our locations.
How to Apply
If you are a resultsoriented professional with a passion for hospitality and a drive to deliver outstanding guest experiences we would love to hear from you. Please click apply or email your rsum to to get started.
Required Experience:
Manager