Customer Experience Representative Sales Trainee
Customer Experience Representative Sales Trainee
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$ 55000 - 65000
1 Vacancy
Job Description
Why you will love Sierra Forest Products:
We are North Americas premier distributor of globally sourced specialty forest products. That means our products are not only sustainably sourced but we are building a workforce for the future.
We stand proudly for our people and support their success through career advancement and development. From Innovation diversity equity & inclusion we also strive to do whats best for our people customers and communities.
The impact you will have:
As a Customer Experience Representative for Sierra Forest Products you will have the opportunity to expand your skillset and enhance our overall customer experience.
The Customer Experience Representatives responsibilities include supporting sales promoting customer satisfaction and establishing and growing a base of accounts that do not require direct visits from a Sales Representative. The Customer Experience Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers.
What you will do:
- Deliver exceptional and quality customer service to existing customers and clients.
- Handle inbound sales inquiries and customer inquiries.
- Process and enter sales orders.
- Resolve orderrelated issues (delays credits and returns).
- Collaborate with cross function teams (logistics warehouse and purchasing to ensure overall operational success).
- Actively sell and grow an existing account base.
- Become a brand ambassador with a comprehensive knowledge of our products and specifications.
- Provide overall sales support to the outside sales team.
What you bring to the table:
- Driven positive and energetic individual.
- Ability to resolve problems and conflicts as they occur.
- Proven experience in sales and/or the building products industry.
- Passion for relationship building.
- Ability to work in a fast paced team driven environment.
- Hard working and entrepreneurial.
Not sure if you qualify Think about applying anyway:
We understand that not everyone brings 100 of the skills and experience for the role.
At Sierra Forest Products we welcome all workplace experiences and backgrounds. Whether you are new to Lumber Products returning to work after a gap in employment or looking to transition and take the next step in your career we are excited to learn more about you and encourage you to apply.
Why people love working here:
- Comprehensive benefits.
- Work life balance and no weekend work.
- We offer meaningful work and opportunities for career growth.
- Our team members have 1 paid volunteer day per year to give back to a cause of their choice.
- We offer an opportunity to build and grow a career in the wood distribution industry.
- The company provides uniforms and safety shoe allowance.
- 401K plan to help save for your future!
- Driver Referral Incentive Pay.
- Employee Recognition Program.
- Tuition assistance.
- And so much more!
Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity inclusion & belonging. People seeking employment at Sierra Forest Products are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.
Require accommodation We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position please reach out directly to . We are committed to working with you to best meet your needs.
Required Experience:
Intern
Employment Type
Full-Time
