Service Advisor at Tracy Chrysler Dodge Jeep Ram
Service Advisor at Tracy Chrysler Dodge Jeep Ram
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Job Description
Tracy CDJR islooking for dynamic energetic careermindedprofessionals who are masters of customer service excellence and love working with people in a fastpaced and challenging environment.
We are offering anopportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond.
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Highly skilled in multitasking and personal organization
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
RESPONSIBILITIES:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly documentall vehicle symptoms as described by the customer
- Review all current and future vehicle service needs & recommendations with every customer
- Establish followup time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers
We offer:
- Highly competitive compensation
- Paid training and development
- Medical Vision and Dental Benefits
- 401(k) with company match
- Employee appreciation lunches
- Employee bonus for referrals
- Employee discounts
- Excellent culture
- Opportunities for growth and advancement
If you possess all of these characteristics and you are ready for a career that leads to personal success and financial security please submit your resume for immediate consideration.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
