Medical SecretaryMedical Office Assistant
Medical SecretaryMedical Office Assistant
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Job Description
1. Primary responsibility is answering incoming calls from patients referring providers and processing referrals. Individual will answer incoming phone calls from patients and referring offices in a busy specialty practice will require the ability to multitask. Requires exemplary customer service skills with a focus on providing a compassionate efficient experience. Individual will engage with diverse populations from varying socioeconomic backgrounds and educational levels.
2. Fulfills clerical responsibilities as assigned that may include checking schedules sending/receiving patient medical records; obtaining lab/Xray reports hospital notes referral information etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
3. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
4. Responsible for coordinating the surgeons multiple schedules including clinic appointments surgery schedule administrative and academic schedules.
5. Coordinates with the surgical schedulers as necessary. Assists in obtaining all presurgical appointments test results and medical clearances. Prepares surgical packets.
6. Handles variety of administrative and clinic matters involving contact with various staff patients medical staff government agencies insurance carriers and the public.
7. Facilitates communication between the patients and surgeon.
8. Obtains insurance authorizations and precertifications in accordance with insurance company policies as necessary. Must be able to attain authorizations through the appropriate websites and by calling the insurance companies directly.
9. Requests locates sends and receives patient medical records.
10. Maintains files and assists in establishing office systems.
11. Completes insurance disability and workers compensation forms.
12. Arranges appointments meetings and conferences.
13. Other duties as assigned.
High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.
Medical assistant diploma/certification from an accredited vocational institution or a community college course in medical assisting with one year experience in medical setting.
MondayFriday 8:00 am 4:30 pm
G3: $17.25 $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills experience and qualifications as well as internal equity market and business considerations.
Employment Type
Full-Time
