Bilingual French Dedicated Account Administrative Assistant Downtown Montreal
Bilingual French Dedicated Account Administrative Assistant Downtown Montreal
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Job Description
A DAY IN THE LIFE
- Following up with brokers and carriers about invoices
- Completing all admin tasks required for the flight.ie: preparing reports postflight
- Entering data into our systems including flight times
- Overseeing flights including flight watching (while in the office) to ensure our client is kept updated at all times
- Managing emails (requests dispatching invoices etc.
- Working with Excel spreadsheets
- Updating clients about flights
- Retrieving data from Excel and CRM system
- Understanding client requirements in line with contractual SLAs
UNE JOURNE DANS LA VIE
- Suivi avec les courtiers et les transporteurs au sujet des factures
- Effectuer les tches administratives afin dassister les courtiers tel que; prparer les rapports aprs le vol
- Saisie de donnes dans nos systmes
- Surveiller les vols inclant le suivi des vols sur les heures de travail pour sassurer que notre client est tenu au courant tout moment
- Gestion des courriel (demandes expdition factures etc.
- Travailler avec des feuilles de calcul Excel
- Informer les clients des vols
- Rcupration de donnes partir dExcel et du systme CRM
- Comprendre les exigences des clients conformment aux SLA contractuels
Qualifications :
WHAT WE LOOK FOR
- Bilingual fluency in both English and French (professional working level verbal and written)
- Experience in airline operations/ aviation would be a strong advantage would be a plus
- Exceptional attention to detail with the ability to work with urgency
- Proven track record in providing outstanding customer experience
- Ability to remain calm under pressure and with strong problemresolution skills
- Ability to work independently but always being a team player
- Proven experience in Microsoft Excel
CE QUE NOUS RECHERCHONS
- Bilingue ; maitrise du franais et de langlais oral et crit (niveau de travail professionnel oral et crit)
- Exprience dans les oprations ariennes / laviation serait un atout majeur
- Exprience approfondie de Microsoft Excel
- Une attention exceptionnelle aux dtails avec la capacit de travailler sous pression.
- Capacit rester calme sous pression et avec de solides comptences en rsolution de problmes
- Capacit travailler de manire autonome mais toujours en quipe
- Capacit avre fournir une exprience client exceptionnelle
THE INDIVIDUAL
- Communication skills
- Attentiontodetail
- Team player
- Proactive
- Time management
- Resourceful
LE CANDIDAT
- Comptences en communication
- Attention au dtail
- Esprit dquipe
- Proactif
- Capacit prioriser
- Astucieux
Additional Information :
COMPANY CULTURE
- Dynamic and fastgrowing company
- Balance between independent and teamoriented work
- A welcoming enjoyable and interactive environment seasonal events and team night outings
- Flexible start and end time hours
- Future work from home opportunities
CULTURE DENTREPRISE
- Entreprise dynamique et en forte croissance
- quilibre entre travail indpendant et travail dquipe
- Un environnement accueillant agrable et interactif vnements saisonniers et sorties dquipe
- Heures de quart de travail flexibles
- Futur opportunit de travail domicile
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Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Diversit et inclusion : Air Charter Service Inc. est fier dtre un employeur de lorganisation Equal Opportunity and Affirmative Action. Nous clbrons la diversit et nous nous engageons crer un environnement inclusif pour tous les employs.
WHAT ARE THE NEXT STEPS
Submit your resume to us today and a member of our recruitment team will be in touch!
QUELLES SONT LES PROCHAINES TAPES
Soumetteznous votre CV aujourdhui et un membre de notre quipe de recrutement vous contactera !
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
