French-Speaking Customer Service Specialist Lisbon
French-Speaking Customer Service Specialist Lisbon
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Job Description
Join a Leading European Cloud Provider as a French-Speaking Customer Service Specialist Lisbon (On-Site)
Are you ready to take your career to new heights with one of Europes top tech players Our client a global leader in cloud infrastructure dedicated servers shared hosting and more is looking for a Customer Service Specialist to join their on-site support team in Lisbon. With operations in over 140 countries this company is shaping the future of digital services and you could be part of it.
If youre customer-focused fluent in French (C2) and English (B2) and passionate about tech this is your opportunity to grow in a stable international environment where your skills and commitment will be truly valued.
Your Responsibilities
As a Customer Service Specialist youll play a key role in ensuring client satisfaction across Europe by:
Responding to customers via phone email and live chat regarding orders subscriptions invoices and general service questions.
Ensuring timely high-quality resolution of inquiries and delivering a first-class customer experience.
Proactively following up on open issues and coordinating with internal departments for swift resolution.
Representing the company with professionalism care and tech-savvy efficiency.
Schedule & Duration
Contract Duration: 6 months (possibility of extension based on performance)
- Work Schedule: Monday to Friday (bank holidays included)
Shift 1: 07:00 AM 04:00 PM
Shift 2: 08:00 AM 05:00 PM
Weekends off!
Your Compensation Package
Base Salary: 900 EUR gross/month
Monthly Bonus: 100 EUR gross based on performance
Meal Allowance: 7.23 EUR net per working day
Transport Allowance: 20 EUR /month
Your Profile
Fluency in French (C2) spoken and written
Proficient English (B2) for internal communication
Prior experience in customer service or tech support is a plus
Strong problem-solving skills attention to detail and eagerness to learn about cloud-based services
Why Apply
Be part of a well-established French tech company with a strong international footprint
Work in a modern Lisbon office surrounded by passionate and experienced professionals
Develop your career in the cloud and digital services industry
Competitive compensation and growth potential in a global brand
Application Deadline & Start Date
Apply by: ASAP Interviews ongoing
Start Date: 7th August 2025
Hiring Process
Application review
Online language assessment
1-2 interviews with the hiring team (in French)
Apply now to take the next step in your customer service career!
Send your CV!
Employment Type
Full Time
