CIO Office Receptionist Clerical - IT
CIO Office Receptionist Clerical - IT
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Job Description
Job Details
Position Overview
The Office of Information Technology is seeking a motivated student employee to serve as the Front Desk Receptionist for the CIO Office. Successful candidate will have a positive professional and genuine customer service attitude. Will display excellence integrity reliability and innovation as they solve problems execute tasks and support the CIO Office suite. Responsible for performing job duties in accordance with the mission vision and values of the University of Central Oklahoma.
Hours per Week
- Up to 25 hours per week during regular business hours.
- Remote work not available.
College/Department
The Office of Information Technology.
Department Specific Job Functions
Responsible for providing a high level of customer service to faculty staff and students and assisting staff with office operations. Typical duties may include but are not limited to typing filing answering telephones customer service scheduling appointments and Microsoft Office experience.
- Greeting and directing visitors and directing them to the appropriate resource.
- Answering phones and relaying messages.
- Operate basic office equipment.
- Light personnel filing and database research.
- Setting up and cleaning up before and after OIT meetings.
- Assist with supply inventory.
- Manage the distribution of incoming/outgoing mail.
- Light cleaning.
- Other duties as assigned.
Enrollment Requirements
Fall/Spring Semesters: All student employees must be enrolled at least halftime to be eligible to work any UCO student position. Halftime enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled fulltime to be eligible to work as a student employee. Fulltime enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact for more information.
Qualifications/Experience Required
- Customer service experience.
- Excellent communication and organization skills.
- Good phone etiquette.
- MS Office experience.
- Comfortable in an office setting.
- Must work well with others.
- Ability to maintain professionalism and confidentiality at all times.
Knowledge/Skills/Abilities
- Excellent written and oral communication skills.
- Sensitivity of intercultural communication.
- Great attitude with a strong desire to provide excellent customer service.
- Ability to multitask and make effective use of available time.
- Able to lift/carry up to 25 lbs.
- Detail oriented.
- Dependable.
- Punctual.
Physical Demands
Reasonable accommodation in accordance with ADA requirements may be made upon request to enable individuals with disabilities to perform essential functions.
Required Experience:
Chief
Employment Type
Student
