Case Manager
Case Manager
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Job Description
- Fulltime position based in Hurstville
- 79K92K Super Salary packaging (Degree required for higher end of the pay scale)
- Flexible friendly organisation Hybrid work options available
Our Organisation
The Benevolent Societys vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children young people and their families; older people; carers and people with disability. We are an independent nonreligious service provider which supports people to live life their way.
As part of The Benevolent Societys vision we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic political and social inclusion of Aboriginal and Torres Strait Islander peoples.
Your Role
Are youpassionate about making a positive impactin the lives of carers across AustraliaThis is an exciting opportunity to be part of adynamicandinnovativeteamas we work together to make a meaningful difference in the lives of carers. Caring for a loved one is important work. Some days caring brings great joy but some days it can be lonely or a little overwhelming. No matter how you feel today our Carers Gateway will be just a phone call away. Carers Gateway is an initiative to provide carers with information support counselling and coaching.
Duties
- Assess and investigate the needs of the carer to point them in the right direction.
- Work collaboratively in a fast paced environment with great negotiation skills.
- Develop initial service plans in collaboration with the carer medical and allied health professionals and referring agencies as appropriate ensuring it meets the carers needs goals preferences and eligibility.
- Think outside the box anduse your skills and knowledge to navigate your way seamlessly through our funding systems.
- This service is predominantly a phone based service where you will connect and make a positive impact in our carers lives that will last a lifetime!
Our Benefits
We support people to live their best life. That includes you our employee. A best life is unique to everyone and can change as life changes:
- Salary Benefits You can package up to $15900 pa of you pretax salary to pay for everyday expenses before income tax is calculated meaning you take homeeven more pay!
- Motor Vehicle Packaging Options to suit your lifestyle.
- Work/Life Balance Enjoy flexible work arrangements including hybrid home/office options and accrue an additional day off each month (a bonus of 12 days per year) as a fulltime employee.
- Recognition and Reward Sector competitive remuneration various recognition programs and access to long service leave after 5 years.
- Wellness Stay fit with a Fitness passport utilise our Employee Assistance Program and even purchase additional leave.
- Professional development We tailor career development opportunities to all employees and volunteers for career enrichment fulfilment and growth.
- Our Reconciliation Commitment Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave as well as the option to be a voice on reference networking groups the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
Skills and Experience
We want you to be successful in your new role! This means youll have:
- To have a Social Worker degree experience as a Case Manager or Support Coordinator.
- Demonstrate understanding of the National Disability Insurance Scheme and My Aged Care.
- Strong commitment to customer service and finding solutions to meet client needs
- Understanding of the needs of diverse communities such as Aboriginal and Torres Strait Islander culturally and linguistically diverse (CALD) and LGBTIQ communities.
- Demonstrated computer skills including Microsoft Office
- Strong emotional intelligence and the ability to create an experience where a caller quickly feels heard and comfortable often at a time when the caller may feel emotional confused or frustrated navigating systems they may not understand in time of emotional stress
Apply Now!
To apply please follow the link and submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role
Have any questions Please contactMonique Norris on for a friendly confidential discussion.
*Internally the role title is Client Support Partner
Required Experience:
Manager
Employment Type
Full-Time
