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Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent & Resolution define who we are. In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things.
Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: 1 ensure our customers achieve remarkable business results through technology engagements and 2 drive customer growth through technology expertise trusted advice relationships and most importantly demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers overseeing all aspects of agile delivery for Appian led engagements including risk management and impediment removal. TDMs also team closely with frontline sales reps to drive growth in strategic accounts and integrated deals. TDMs engage in all aspects of driving results and growth at strategic accounts including: project management account management relationship building (both customers and partners) financial management opportunity qualification problem identification project/use case definition demand generation services positioning and account strategy. All of these activities are performed in partnership with Appian Sales Appian Partners and other members of the Customer Success team including Customer Success Managers (CSMs).
This role is based at our HQ in McLean VA. Appian was built on a culture of inperson collaboration which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
To be successful in this role you need:
Basic qualifications:
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About Appian
Appian is a software company that automates business processes. The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish. The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences. For more information visit appian. Nasdaq: APPN
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Required Experience:
Manager
Full Time