Senior IT Systems Engineer Modern Workplaces
Senior IT Systems Engineer Modern Workplaces
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Job Description
Ravago is a global provider of solutions in the distribution resale and manufacturing of polymers chemicals & life ingredients and building materials. With a worldwide presence and a diverse portfolio spanning industries Ravago is committed to delivering innovative and sustainable products to our daytoday surroundings that improve the quality of life. Our dedication to quality reliability and customer satisfaction has established us as a trusted partner in the industry. We are a company that stays true to our values : human focus professionalism humility and entrepreneurship.
For more information about Ravago and our comprehensive range of products and services please visit ravago.
- IT department department ITinfrastructure
- Regional or global IT projects
- Contact with every employee with IT related hardware
- Reports to : Global IT Engineer Manager or/and regional Service Delivery Manager
We are looking for a Senior IT Systems Engineer Modern Workplaces to manage and maintain Microsoft Intune AutoPilot Policies and Deployments across our global IT infrastructure. With over 10000 workplaces managed by Intune & Windows 11 this role is critical in ensuring a seamless and efficient IT environment.
As a 2nd or 3rd Level IT Systems Engineer you will assist our IT Service Desk team when they are unable to resolve complex issues. You will also play a key role in projects involving onboarding new companies workplace alignment and cleanup of legacy systems.
- Proven experience as a 2nd or 3rd Level IT Support Engineer in a global enterprise environment.
- Strong expertise in Modern Workplace technologies including:
- Experience with Microsoft SharePoint (Involv) PowerApps Quest ODM migration & Sharegate is a plus.
- Knowledge of Teams VoIP and LowLevel Design of SharePoint & Intranet is beneficial.
- Strong problemsolving skills and ability to work in a fastpaced global IT environment.
- Excellent communication skills in English and Spanish
- Ability to travel within Europe 15 as needed.
- Hybrid model with one required office day per week in Barcelona
- Provide second and thirdline IT support assisting the Service Desk with escalated issues.
- Manage and optimize Microsoft Intune AutoPilot Policies and Deployments to ensure a stable and secure workplace environment.
- Participate in IT projects related to onboarding new companies standardizing workplaces and removing legacy systems.
- Troubleshoot and resolve complex technical issues in workplace infrastructure.
- Ensure the security performance and compliance of workplace systems.
- Develop and maintain technical documentation for IT configurations and procedures.
- Train and guide 1stline support engineers to improve overall service efficiency.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
