Service Coordinator
Service Coordinator
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Ocean Park Mechanical (OPM) is one of the premier designbuild mechanical contractors of Western USA and Western Canada with operations in Washington Oregon California and British Columbia. Specializing in value added engineering and designbuild projects our goal is always to build the most efficient systems for the best value possible.
With projects ranging from lowrise and highrise residential hotels and offices as well as industrial and commercial projects we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements inhouse including engineering 3Ddesign sheet metal HVAC refrigeration and controls we are a ONESTOP shop for any project.
The Service Coordinator provides support to service personnel by coordinating service requests and all necessary documentation required including quotes work orders purchase orders timecards and tracking. They secure equipment and coordinate with clients contractors and vendors.
Reporting Structure:
The Service Coordinator reports directly to the Service Operations ManagerPrimary Responsibilities:
With projects ranging from lowrise and highrise residential hotels and offices as well as industrial and commercial projects we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements inhouse including engineering 3Ddesign sheet metal HVAC refrigeration and controls we are a ONESTOP shop for any project.
What We Offer:
- Competitive Base Salary: $50000 to $65000 depending on experience
- Employer Paid Benefits Package (Ext Health Dental Vision AD&D LTD Life EAP Critical Illness)
- $500 Annually toput towards either a Health Spending Account (additional costs for dental physio etc. Personal Spending Account (items such as gym membership fitness classes or equipment etc.
- Employer RRSP Matching
- Paid Vacation & Holidays
- Great Company Culture
- Team building events (Golf Tournament Football Games Hockey Games Christmas Party etc.
The Service Coordinator provides support to service personnel by coordinating service requests and all necessary documentation required including quotes work orders purchase orders timecards and tracking. They secure equipment and coordinate with clients contractors and vendors.
Reporting Structure:
The Service Coordinator reports directly to the Service Operations ManagerPrimary Responsibilities:
- Receive and coordinate service requests
- Prepare quotes based on technician problem reports
- Create work orders purchase orders and secure equipment when job has been approved track materials until ready for pick up
- Develop and maintain relationships with clients contractors and vendors
- Update filters list order monthly filters and receive filter invoices
- Coordinate subtrades and deliveries with dispatch
- Reconcile invoices
- Follow up with unapproved quotes
- Track correspondence with suppliers and customers and provide follow up with
- Create new service contract proposals contracts and invoicing of contract
- Timecard entry for Service & Retrofit employees
- 23 years of previous experience in a service department or similar environment
- Certificate or diploma in business or a related field is considered an asset
- Proficient with MS Office (Word Outlook and Excel)
- High attention to detail and accuracy
- Must be able to work independently with little supervision in a fastpaced environment
- Thoughtful and confident decisionmaking skills with high ethical standards
- Good verbal and written communication skills
- Good interpersonal skills and a high level of professionalism
- Problemsolving skills and the ability to work under pressure in a fastpaced environment
OPM is an equal opportunity employer. We place a high value on equity diversity and inclusion. We encourage individuals who are Indigenous Black and People of Color (IBPOC) individuals with disabilities and members of the LGBTQIA2S communities to consider applying for the position.
If youre interested in a fulfilling career with Ocean Park Mechanical please submit your application. Only those candidates who meet the job requirements will be contacted for an interview.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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