Product Support Sales Representative
Product Support Sales Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who We Are
KirbySmith Machinery Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of todays construction industry growth and have several exciting job opportunities for talented energized professionals across the region who want to join our #WeAre1KirbySmith family!
Product Support Sales Representatives Benefits
- AboveAverage Industry Pay
- Comprehensive Benefits Package (including Medical/Dental/Vision)
- 401K Plan with Company Match
- Generous PTO Package/Paid Holidays
- Short/Long Term Disability
- Growth Opportunities
- Paid Training
- Familyowned and Operated
- Health and Wellness
Product Support Sales Representative Position Purpose
Responsible for proactively supporting key parts and service functions for all Kirby Smith Machinery product lines. The Product Support Sales Representative (PSSR) is the key point of contact for all customers in the assigned territory and is a crucial component of the companys success.
Product Support Sales Representative Essential Functions
- Communicates and supports the Kirby Smith vision and core values of One Mission One Team One Plan One Goal
- Acts as a business relationship manager by building lasting and effective relationships with all assigned customer base
- Assists customers with component repair rebuild or replacement decisions including but not limited to major/minor components Welding fabrication and line boring Machine inspections and undercarriage management
- Manages key commodity items for repair or replacement including but not limited to undercarriage and tires ground engaging tools (GET) and filters and fluids
- Enhances preventative maintenance (PM) business by expanding existing PM service machine base and selling cost/hour or block services
- Maintains a team environment within departments by working closely with Parts & Service departments to obtain purchase orders from customers quote on opportunities resolve disputes and build relationships with the customer base
- Works closely with Sales departments to aid in demos and startups
- Collaborates on sales calls in the territory
- Provides all aftersale product support to customer
- Delivers and completes all warrantyrelated documents on new machines sold
- Communicates leads back and forth for machine sale opportunities as well asproduct support opportunities
- Performs other jobrelated duties as assigned
- Consistent and reliable onsite attendance
Product Support Sales Representatives Minimum Qualifications
- High School Education or Equivalent
- Three 3 years of heavy equipment industry experience or in a related field
- Proficient with Microsoft Office Word Excel PowerPoint Outlook and various webbased applications
- Excellent communication and interpersonal skills
- Valid Drivers License and a clean driving record
Product Support Sales Representative Physical Requirements
- Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
- Physical ability to squat twist turn bend stoop climb and reach overhead
- Must be able to work in extreme heat or cold andwet damp dusty or windy conditions and tolerate exposure to typical noises hazardous materials and fumes/odors
- Physically able to mount and dismount equipment continuously throughout the day
- Adheres to personal protective equipment (PPE) policy and maintains individual PPE infunctional condition
This position is considered a safetysensitive position.
We are an equal opportunity employer and prohibit discrimination and harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
