Concierge Security Engineer 3
Concierge Security Engineer 3
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1 Vacancy
Job Description
Arctic Wolf with its unicorn valuation is the leader in security operations in an exciting and fastgrowing industrycybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industryleading customer and employee experience.
Our mission is simple: End Cyber Risk. Were looking for a Concierge Security Engineer 3 to be part of making this happen.
About the Role:
The Concierge Security Engineer supports the technical relationship with their
assigned customers and leverages their skills and expertise to create and maintain an outstanding partnership with customers around the provision of security services.
As a Concierge Security Engineer you will:
- Creating and maintaining a partnership with our customers
- Analyze log and system data
- Interact with and manage internal and external stakeholders
- Communicate educate and share information with nontechnical people
- Help our customers diagnose problems as well as support specific customer requests
- Primary technical point of contact for our customers
- Champion for our customers within the Arctic Wolf Team
- Mentoring junior analysts with their technical and soft skills
This is a role that combines aspects of an IT Security Analyst Security Architect Incident Response Consultant a Security Sales Engineer and Technical Support. The CSE will be responsible for implementing overseeing managing and supporting the network security infrastructure for multiple enterprises by leveraging Arctic Wolfs cloud infrastructure and their expertise in a wide variety of fields. The CSE works in a team along with an assigned Concierge Security Analyst and Customer Success Managers. Arctic Wolf CSEs develop strong working relationships with our customers and feel ownership over their security posture.
We are looking for someone who has most of the following:
- 3 years in Information Security Network Security or Cyber Security
- 3 years additionally as a Network Admin System Admin Cloud Admin or similar is strongly preferred
- Have a detailed understanding of Enterprise IT Security including: Firewalls Intrusion Detection Antivirus Content Filtering and Proxies
- Have an understanding of Enterprise IT Operations including: Networking Active Directory LDAP Windows Server and Cloud Infrastructures
- Analyze log and system data from the above list and other IT systems
- Know how to use one or more scripting tools and languages such as Python Bash and Power Shell
- Great writing and speaking skills
- Excellent relationship building skills in a professional context
- A positive cando attitude
- A willingness to learn and continuous selfimprovement
- There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
Additional skills and experience:
- Security forensics
- Malware analysis
- Ediscovery
- Threat containment
- Firewall and IDS provisioning
- Proxy and content filtering provisioning
- Authentication and identify management
- Risk and vulnerability Assessment
- Network and security Auditing
- Network troubleshooting
- Penetration testing
- Attack simulation
- PowerPoint presentation skills
About Arctic Wolf
At Arctic Wolf were cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow globally. Weve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USABest Places to Work USAand Great Place to Work Canada.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.We also believe and practice corporate responsibility and have recently joined the Pledge 1 Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
- Equity for all employees
- Bonus or commission pay based on role
- Flexible time off paid volunteer days and paid parental leave
- 401k match
- Medical Dental and Vision insurance
- Health Savings and Flexible Spending Agreement
- Voluntary Legal Insurance
- Training and career development programs
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing .
Security Requirements
- Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
- Background checks are required for this position.
- This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.
Employment Type
Full-Time
