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Job Description Summary:
This Senior Project Manager will lead the delivery of complex modernization projects primarily for Application Modernization and Connectivity typically ranging from $500k to $2M in services revenue and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role you will coordinate multifunction multivendor project teamsoften spanning multiple regionsto meet aggressive but achievable deadlines while driving meaningful customer outcomes.
A strong technical background in one or more focus areassuch as infrastructure modernization application modernization process modernization hybrid cloud deployments microservices architecture or enterprisewide DevOpsis key. Youll leverage this expertise to define project objectives outline detailed delivery plans and ensure alignment with customers business goals. Throughout the project lifecycle you will collaborate with diverse stakeholders including consultants software engineers end users sales teams and senior leadership while maintaining transparency accountability and clear communication. Experience in mainframe modernization projects including migrating legacy applications to modern cloudbased platforms is highly desirable. Familiarity with mainframe technologies such as COBOL JCL CICS and DB2 is highly desirable and will enable effective communication with technical teams and streamline project .
As part of the Rocket team you will embrace and exemplify our core values of Empathy Humanity Trust and Love ensuring a customercentric approach in every interaction. Youll partner with colleagues to continually refine best practices and methodologies promoting a culture of innovation and continuous improvement. Ultimately you will play a pivotal role in delivering highvalue solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success.
Job Overview:
This Senior Project Manager will lead the delivery of complex modernization projects primarily for Application Modernization and Connectivity typically ranging from $500k to $2M in services revenue and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role you will coordinate multifunction multivendor project teamsoften spanning multiple regionsto meet aggressive but achievable deadlines while driving meaningful customer outcomes.
A strong technical background in one or more focus areassuch as infrastructure modernization application modernization process modernization hybrid cloud deployments microservices architecture or enterprisewide DevOpsis key. Youll leverage this expertise to define project objectives outline detailed delivery plans and ensure alignment with customers business goals. Throughout the project lifecycle you will collaborate with diverse stakeholders including consultants software engineers end users sales teams and senior leadership while maintaining transparency accountability and clear communication. Experience in mainframe modernization projects including migrating legacy applications to modern cloudbased platforms is highly desirable. Familiarity with mainframe technologies such as COBOL JCL CICS and DB2 is highly desirable and will enable effective communication with technical teams and streamline project .
As part of the Rocket team you will embrace and exemplify our core values of Empathy Humanity Trust and Love ensuring a customercentric approach in every interaction. Youll partner with colleagues to continually refine best practices and methodologies promoting a culture of innovation and continuous improvement. Ultimately you will play a pivotal role in delivering highvalue solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success.
Key Responsibilities
Project Delivery Excellence & Customer Experience
- Oversee the entire project lifecycle for large highrisk and often multiregion initiativesmanaging timelines deliverables and quality standards to meet aggressive yet achievable deadlines.
- Define and document clear project scope and objectives preventing scope creep by continuously aligning all stakeholders with the projects goals and deliverables.
- Utilize Rockets project management framework to optimize workflows accelerate time to value and ensure customercentric outcomes.
- Coordinate requirementgathering sessions project kickoff meetings status updates and review meetings maintaining transparency and alignment between internal teams and external clients.
- Act as the primary interface with customers forging trustbased relationships grounded in Rockets core values of Empathy Humanity Trust and Love.
- Monitor project risks and proactively address any challenges conflicts or schedule deviations to maintain project momentum and a positive customer experience.
Revenue Optimization & Portfolio Management
- Collaborate with internal and customer stakeholders to match project resources schedules and financial parameters with contractual requirements.
- Maintain transparent communication to set clear expectations around timelines scope and any potential risks affecting delivery or cost.
- Provide reliable financial forecasts to management adjusting as necessary based on evolving project scopes and timelines.
- Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities particularly for complex highrisk engagements by leveraging ontheground insights during project delivery to align emerging customer needs with Rockets broader solutions portfolio.
- Lead or support early qualification and opportunity assessment for significant modernization projects ensuring alignment with Rockets strategic objectives.
- Maintain a wellrounded portfolio of customer engagements balancing priorities and resource allocations to maximize both revenue potential and customer satisfaction.
Operational Excellence & Process Transformation
- Implement and continuously improve standardized policies procedures and best practices that support consistent highquality project delivery.
- Track key performance indicators (KPIs) and analyze project data to identify trends address inefficiencies and enhance operational effectiveness.
- Use datadriven insights to inform decisionmaking refine delivery approaches and recommend process optimizations that reduce complexity cost and accelerate timetovalue.
- Establish clear governance structures and reporting processes providing stakeholders with realtime visibility into project progress financial health and risk status.
- Participate in and drive continuous improvement initiatives that reinforce Rockets commitment to innovation operational excellence and delivering transformative customer outcomes.
Team Leadership & Development
- Lead project teams of internal and external resources setting and clarifying expectations assigning responsibilities and ensuring cohesive team dynamics.
- Provide performance input on project contributors offering constructive feedback and support to promote accountability collaboration and highquality results.
- Foster an environment of proactive problemsolving open communication and mutual respect promptly resolving conflicts and enabling teams to stay focused on project goals.
- Set the standard for professionalism and excellence by modeling diligent planning effective communication and a resultsoriented mindset.
- Capture analyze and share insights from each project phase to refine best practices drive process enhancements and foster a highperformance environment where teams continually adapt and excel in collaboration with Excellence Enablement.
CrossFunctional Collaboration
- Collaborate extensively with other Solutioning Delivery Engineering Sales Product Engineering and other internal teams to align project scope schedules and resources ensuring solutions meet customer needs.
- Manage relationships at multiple levels within client organizations from technical teams to executive sponsors to maintain a cohesive and productive engagement.
- Facilitate seamless transitions between project phases ensuring that deliverables timelines and accountabilities are clearly handed off without disrupting customer operations.
- Communicate consistently and transparently with all stakeholders on project objectives milestones and potential risks reinforcing trust and partnership.
- Demonstrate deep technical and domain expertise through experience guiding each projects modernization approach to deliver lasting business value for our customers.
Requirements
Education & Certifications
- Bachelors degree in Business Administration Project Management a related field or equivalent experience.
- Project management certification preferred (e.g. PMP PgMP PRINCE2 CSM).
- Additional certifications in Agile methodologies are beneficial.
Experience
- 8 years of progressive project management experience preferably with enterprisescale portfolios in a professional services organization of a software company (or equivalent related experience).
- Experience leading customers with mainframe and legacy modernization initiatives.
- Knowledge of major cloud provider infrastructure and technologies such as AWS Azure GCP Cloud Foundry Docker Kubernetes
- Exposure and experience with mainframe nonx86 legacy systems with technologies such as COBOL JCL CICS Db2 for z/OS Assembler PL/I Rexx flat/sequential files GDGs and VSAM.
- Proven track record of driving revenue growth and business transformation through project delivery in a software SaaS or enterprise software environment.
- Experience in crossfunctional collaboration within SaaS companies enterprise software organizations or consulting environments working across teams to align project goals and ensure successful delivery.
Skills & Competencies
Leadership and Collaboration
- Executivelevel communication skills.
- Advanced coaching and mentoring abilities.
- Transformational leadership with a focus on operational excellence.
- Expertise in crossfunctional collaboration and stakeholder management.
Project Delivery and Strategy
- Resource optimization and portfolio management.
- Advanced project planning and risk management.
- Process improvement and change management expertise.
- Focus on accelerating timetovalue through efficient delivery.
Financial and Operational Acumen
- Strong understanding of revenue recognition principles.
- Experience in financial management budgeting and performance monitoring.
- Ability to analyze and address complex operational challenges.
Collaboration Network
- CSE Functional Leadership Team
- Sales and PreSales teams
- Support & Product Development
- Customer Success
- Customer stakeholders
Communication Requirements
- Maintain regular communication with the management of the CSE PMO crossfunctional teams and Functional Leadership
- Provide adhoc updates on critical project milestones and revenue recognition status.
Information Security
Information security is everyones responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control according to their role.
Diversity Inclusion & Equity
At Rocket we are committed to an inclusive workplace environment where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity diversity and equity in our workforce.
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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment please call:or send an email to We will make a determination on your request for reasonable accommodation on a casebycase basis.
If you like wild growth and working with happy enthusiastic overachievers youll enjoy your career with us!