Benefits:
- 401(k)
- Health insurance
- Paid time off
Job Description: Case Manager
Position Title: Case Manager
About Wafa House
Wafa House is a nonprofit organization which specializes in serving the needs of survivors of domestic violence. This organization offers a range of services with a culturally sensitive approach including clinical mental health services social services and legal advocacy and representation. At Wafa House our mission is to serve and strengthen individuals who need financial and emotional support and help them feel a sense of community.
Purpose: At Wafa House a case manager will be responsible for completing the four essential levels of case management:intakes/referrals needs assessment service planning and monitoring with situational evaluation. Case managers should be able to maintain a caseload of clients and advocate for them on a regular basis. They would complete a detailed intake form for each client and create a care plan assessing the needs of the client. They will monitor the client and evaluate their situations and develop connections within social services.
Duties and Responsibilities
Case Management
- Complete detailed client intake form
- Facilitate patient care by assessing individual needs
- Creating individualized treatment plans
- Maintain confidential client records and reports on a timely basis
- Apricot service tracking (progress notes on each client contact)
- Network with community agencies service providers etc.
- Provide client advocacy and find resources for clients as needed
- Create meaningful relationships with clients for rapportbuilding
- Coordinating the clients treatment program by making referrals and communicating with relevant collaterals.
- Meeting with clients on a regular basis
- Establishing plans for clients
Miscellaneous
- Perform other duties as assigned
- Show commitment to the organizations values and principles
- Show commitment to the vision and the mission of Wafa House.
Qualifications
- Must relate well to clients in a caring professional and unbiased manner
- Must be fluent in Arabic
- Bachelors degree in Social Work or related field (MSW is preferred)
- Effective verbal and written communication
- Strong and defined sense of professional boundaries
- Effective analytical and problemsolving skills
- Ability to exercise sound judgment and decision making
- Successful in working collaboratively and harmoniously with the Wafa House team
- Excellent time management and prioritization skills
- Ability to selfgovern and work with minimal supervision
- Proven ability to interact efficiently and communicate effectively with people from diverse backgrounds
Flexible work from home options available.
Compensation: $22.00 per hour
Brief Overview
Wafa House is a nonprofit agency that was established in 2004. Wafa House is one of the only agencies in the tristate area that provides culturally sensitive services to the Middle Eastern and South Asian communities. Services are available in English Arabic and Urdu. Wafa House has grown to be able to serve many different cultures and we currently serve all counties within New Jersey.
Services We Provide
Mental Health Counseling: Provided in English Arabic and Urdu. These services include marriage and family counseling individual therapy play therapy and substance abuse counseling.
Social Services: Case managers assist clients in the following services:
- Social services and advocacy
- Diaper Bank
- Referrals and resources
- Emergency financial assistance
- Utilities
- Transportation vouchers
- Food insecurities
Legal Clinic: Our legal clinic consists of a staff attorney legal assistants and ProBono Attorney Network.
Types of services we help with include:
- Protection orders
- Child support
- Child custody
- Sexual cases
- Divorce matters
- VAWA and UVISA
Wafa House Academy: Training Department: Our mission is to provide culturally sensitive training with respect to domestic violence and sexual aiming to reach all professionals who work with the Middle Eastern and South Asian communities.
Required Experience:
Manager