Patient Services Coordinator
Patient Services Coordinator
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Job Description
Western Washington University with over 15000 students in seven colleges and the graduate school is nationally recognized for its educational programs students and faculty. The campus is located in Bellingham Washington a coastal community of 90000 overlooking Bellingham Bay the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver British Columbia. Western has additional sites in Anacortes Bremerton Everett Port Angeles and Poulsbo. Western is recognized nationally for its successes such as being named one of the top public mastersgranting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.
Western Washington University is committed to achieving excellence through advancing inclusive success increasing our Washington impact and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship research and creative activity. Westerns greatest strength is the outstanding students faculty staff and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff faculty administration student and external constituents. Further individual employees are expected to have the ability to operationalize sustainability concepts (economic societal environmental) into all aspects of performing their job duties.
The Patient Services Coordinator performs clerical and patient service tasks at the front desk of University Health Services and provides customer service for a diverse population of university age patients in a university setting. They coordinate all operational support functions in a patient care area such as overseeing the environmental conditions of the office and patient waiting areas coordinating nonmedical equipment repairs inventorying and ordering supplies assisting in the orientation of new staff to clerical procedures.
This is a 9month cyclic position.
- High School Diploma or equivalent and two consecutive years of medical office experience
- Strong written and speaking communication skills
- Ability to prioritize and multitask in dynamic work environment
- Experience performing complex scheduling
- Understanding and experience working within FERPA and/or HIPAA requirements
- Experience using an electronic medical record
- Demonstrated ability to advance equity and support the development of students who are disabled BIPOC and LGBTQ including students who hold multiple marginalized identities.
- Ability to work successfully with and support a diverse staff and a strong commitment to creating an inclusive environment for staff and students.
- A strong commitment to creating a culturally responsive environment for staff and students the delivery of programs that support diversity objectives and the development of cultural engagement and responsiveness skills
- Work experience in an Urgent Care Family Practice or Higher Education Medical Clinic
- Current Certified Medical Assistant
- Knowledge of anatomy physiology pharmacology and medical terminology
- Knowledge and experience using CPT and ICD10 coding for insurance billing
- Basic accounting/inventory knowledge and experience
- Fluency in more than one language medical interpretation skills not required for consideration
- Record of commitment to advancing access diversity equity and inclusion efforts in higher education and/or the workplace setting
- Ability to identify and collaborate to remove inequities barriers to access and forms of oppression that may be present in the programming or services related to this position
- Experience delivering services to students/individuals/communities who hold marginalized identities such as Latine and Black students disabled students and/or LGBTQ students.
- Successful fit testing and the ability to wear a N95 mask for several hours.
- Maintenance of tetanus pertussis influenza & COVID vaccination.
- Proof of measles mumps rubella hep B and varicella immunity
- All employees must comply with our Immunization policies including Proof of Rubeola Measles Immunity within 60days of hire. Please reach out to if you need information regarding medical or religious exemption and applicable accommodations.
Application materials should include a cover letter and address your experience related to the position responsibilities and the required and preferred qualifications.
Application review begins July 29 2024; the position is open until filled.
Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse broadly trained faculty and staff. Women minorities people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity WWU does not discriminate on the basis of race color creed religion national origin sex (including pregnancy and parenting status) disability age veteran status sexual orientation gender identity or expression marital status or genetic information in its programs or activities including employment admissions and educational programs. See WWUs Policy onEnsuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance Title IX and ADA Coordinator Western Washington University Old Main 126 (MSHigh Street Bellingham WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);
WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation please contactHuman Resources Disability Services 360.650.3303 or 711 (Washington Relay).
Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (The Clery Act). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Westerns campus; in certain offcampus buildings or property owned or controlled by Western; and on public property within or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security such as policies concerning alcohol and drug use crime prevention the reporting of crimes sexual and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at . The report can be found at: Annual Security and Fire Safety Report.
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.
Required Experience:
IC
Employment Type
Full-Time
