Business Development Representative
Business Development Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you tired of searching for your ideal career Have you been bouncing around looking for somewhere you can grow be rewarded for hard work and climb the ladder quickly At Palmen Auto Stores we have designed specific career paths across all departments and levels to ensure that all employees can grow with our company if they choose to. Hear from our employees firsthand Palmen Auto Stores Sales Staff 10 Years YouTube
Our commitment to employees far exceeds the opportunity for career growth were looking for the best to grow our family here at Palmen and our wages and benefits reflect that...
- Weekly pay with monthly commissions
- Paid Time Off and flexible scheduling
- Health insurance and wellness plans
- Free employee assistance program
- 401K program with a company match
- Tuition reimbursement program
- Catered lunches on Saturdays
- Employee discounts on sales and service
- Paid training
Reporting to our Customer Care Manager our Customer Service Representative (BDC Rep) will be an interictal part of the sales process ensuring that all inquiries that come through the internet have a great experience finding what they need. Youll get the opportunity to work side by side with some of the best salespeople in the business to learn the ins and outs of a car sale. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear efficient and helpful way back to the customer. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience.
Qualifications
- At least one previous customer service role
- Previous work with Vin Solutions is a plus
- Excellent verbal and written communication skills
- Strong computer skills Microsoft Word Excel and Outlook
- Time management prioritization skills and ability to multitask
- Ambitious goaloriented mentality and eagerness to improve
- Excited by the concept of teamwork
- Valid drivers license
Responsibilities (not limited to)
- Answer incoming customer calls and establish followups with new and existing customers
- Respond quickly to internet and live chat inquiries that come through out database
- Assist sales personnel with their customer communications and deliver messages promptly
- Become an expert on our products and services to ensure accurate information is being shared with the customer
- Seek out noshow appointments and reestablish the communication
- Follow up with customers after they visit the dealership
- Maintain Customer Success Index at or above company standards
Here at Palmen Auto Stores we live and work in the community. Were your neighbor your friend and ultimately your support. It is our promise to treat you like family whether you are servicing your vehicle or purchasing a new one were excited youre here. Palmen Motors has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Dont be surprised if you find that the employee youre working with has been here for 5 10 20 or even 30 years! Here at Palmen Motors we take pride in the fact that weve assembled one of the best teams in the business and were looking to grow that team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
