Floor Manager Operations Coach - London
Floor Manager Operations Coach - London
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Job Description
Do you know what we are missing to create the best retail team on the globe Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called Head Coach an Assistant Store Manager is called Assistant Head Coach a department manager is called Coach a team leader is called Lead and a Sales Associates is called Athlete.
As a Operations Coach you are:
Crucial to the effective running of the department. You will be focused on profit and loss control customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your backofhouse team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy passion and innovation our consumers experience on the shop floor.
Main responsibilities
- Managing the daily activitieswithin the operational and back of house areas of the store including cash office Health and safety policies and procedures shipping and receivingstock flow loss prevention and product management.
- Lead coach drive and inspire associates within designated areas to process stock efficiently in B.O.H and support F.O.H satellite stockrooms management Identifying issues and opportunities based on stock requirements and product availability
- Replenishment Ensuring all processes are delivered efficiently and to a high standard for shrinkage results overseeing effective operational and productivity.
- Identifyissues and opportunities based on product selling from F.O.H team and consumer feedback.
- Training and education to further develop yourself and the team
- People and HR management responsibilities.
- Assist the leadership team in delivering a premium consumer and employee experience.
What you get:
Attractive salary that evolves with the market and experience
Opportunity on receiving monthly bonus payments
Attractive online and instore employee discounts
Attractive Benefits Package Pension & Share scheme
Exciting development and career opportunities
Regular training on leadership sales and products
A dynamic and motivating environment which values Diversity Equity & Inclusion (DE&I)
Staff dress to represent NIKE and foster our team spirit
Access to sports activities
Opportunities to participate in unique NIKE moments
What you bring:
A passion for NIKE and/or love of sport
Experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission To bring inspiration and innovation to every athlete in the world. Apply now easy way online. We are waiting for you!
Required Experience:
Manager
Employment Type
Full-Time
