Account Manager SaaS

Are you passionate about education and technology Do you excel at building strong client relationships and driving growth Join our dynamic team as an Account Manager and make an impact in the EdTech sector.

About Us

aXcelerate is a leading SaaS provider with our Student and Learning Management System powering millions of learners course and competency records nationwide. As an industry leader were on an exciting growth journey transforming the way training providers and employers manage and support their learners.

Recognised as a Great Place to Work for two years running we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career theres never been a better time to join our team and help us shape the future of education technology.

As part of our Sales team you will play a pivotal role in building and nurturing strong working relationships within your assigned portfolio developing strategies to help our clients to maximise the use and value of aXcelerates products and services while identifying growth opportunities to ensure longterm success.

The Role

As an Account Manager you will:

• Grow Portfolio Value: Provide consultative and proactive support to your assigned clients driving adoption and value recognition to ensure longterm retention and satisfaction.
• Achieve Revenue Targets: Meet or exceed monthly and quarterly revenue goals by developing effective account plans that ensure your portfolio is leveraging our products and services to their full potential.
• Drive Client Success: Partner with clients to understand their goals and challenges delivering tailored solutions that maximise their use of our platform.
• Articulate Our Value: Successfully communicate aXcelerates value proposition through product demonstrations commercial proposals and market insights.
• Manage Contract Renewals: Effectively oversee the renewal process for client contracts with a strong focus on securing Annual Recurring Revenue (ARR) and maintaining longterm partnerships.
• Deliver Accurate Reporting: Maintain clean and uptodate records in our CRM (HubSpot) provide detailed internal reports and collaborate with clients on account plans.
• Stay ProductSavvy: Continuously develop your knowledge of aXcelerates products and services working closely with marketing product and support teams to ensure your portfolio benefits from the latest advancements.

About You

Were looking for someone with:

• 2 years in Sales/Account Management preferably in SaaS or technology. Experience in EdTech or the education sector is a plus.
• A strong ability to build trust and lasting relationships with clients.
• A track record of meeting or exceeding revenue targets and identifying growth opportunities.
• Familiarity with CRM tools (HubSpot preferred) and the ability to quickly learn software platforms.
• Confidently engage with stakeholders at all levels including Csuite executives.
• A collaborative mindset and willingness to work crossfunctionally to achieve goals.

What we offer

• A central location close to public transport cafes and shops with free onsite parking available.
• A vibrant supportive and teamoriented culture with regular team activities and social events.
• Opportunities for flexible and hybrid working.
• A focus on professional development and learning with access to our LMS external and internal training opportunities and your own personal annual PD budget.
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Opportunities for career development with well defined career pathways across the business.
• Proud members of Women in Technology with access to networking events professional development opportunities and resources.

How to Apply

Please submit your resume and a cover letter detailing your experience and why youre the perfect fit for this role.

Were looking for individuals who resonate with our values H.E.A.R.T.: Honesty Empathy Acceptance Respect and Trust and bring a unique perspective to their work. We are committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process please let us know by emailing