Welcome Host
Welcome Host
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Job Description
Join us as a Welcome Host at The DorchesterHotel recently recognised as one of The Sunday Times Top 10 Best Places toWork for in 2024 and Hotel of the year London at the 2024 AA HospitalityAwards. We continually strive to build and nurture a culture whereinclusiveness is part of our DNA reflected in our values of passionpersonality respect working together and creativity. We believe that avariety of perspectives enriches our culture and drives our success.
We care about your career and are known for havingthe absolute best people in the industry. When you join us as a Welcome Host you start a unique opportunity to become celebrated as the very bestin your field. Youll learn not only from your fellow Legends but also throughour awardwinning learning academy so that you can achieve the higheststandards of craft service and leadership and become a legend in your ownstory.
What youll do
As aWelcome Host youllenjoy your work and take pride in delighting our guests:
- You will be responsible for managing reservations and table allocations during your shift which will include meeting and greeting guests seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best.
- You will be responsible for fulfilling our gests special requests including dietary requirements food and drink preferences and special occasions.
- You will communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life of a Welcome Host but well make sure you are provided with specifics on how we care for our hotel.
Theoperational hours of work are 8 hour shifts Thursday Friday Saturday but may be subject to change.
What youll bring
EssentialSkills and Experience
Strong verbal communication skillsand be well presented
Positive and enthusiastic attitude
Strong verbal communication skills English is the primary language used in our hotel.
Preferred Skills
Microsoft Word knowledge
Previous experience in hospitalityand bring in a good understanding of luxury
What youll get
- Complimentary Stays:Enjoy complimentary stays with breakfast at Dorchester Collection Hotels everyyear.
- Discounts out hotels Benefitfrom discounts at various high street and online shops
- EmployeePerks: Enrol from day 1 into the Aviva Private Pension scheme (wecontribute 8 towards your pension); Benefit from Seasonal ticket loan Rentaldeposit scheme private financial advice and Eye care vouchers.
- Trainingand Development: Advance in your career by accessing variousapprenticeships from Level 2 to Hospitality Degree Level 5. We partner withoutstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer partywinter ball pub quizzes and cultural and milestone recognition celebrations.
- ReferralBonus: Earn a 1000 bonus when you recommend a friend.
- WellbeingSupport: Access immediate wellbeing advice because we care about ouremployees.
We celebrate diversity and arecommitted to creating an inclusive environment for all employees andapplicants. If you need us to do anything to support you during the recruitmentprocess (such as adjustments to how youapply alternative formats of information or adjustments to the assessmentprocess itself) please do call People & Culture team onoremail so that we candiscuss how we can support you through this process.
Employment Type
Part-Time
