Available Now - Information Security Software Specialist
Available Now - Information Security Software Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Position
At its heart this position is about creative problem solving so if you have an interest in technology excellent communication skills and a passion for learning and helping others we would love to hear from you.
As part of the Tandem team you will support the software in a variety of ways. This includes traditional forms of support like helping customers over the phone or via email but it also includes things like supporting the sales team by assisting with demonstrations or brainstorming new solutions and features with the development team.
You must be authorized for permanent work in the USA and live in the Lubbock Texas area. This job is in our main office in Lubbock.
About Tandem
For more than fifteen years some remarkably skilled professionals have been writing Tandem information security compliance software for financial institutions. More than 1600 financial institutions in all 50 states use Tandem software. Our goal is to help make compliance processes better and easier for our customers. This spirit of friendly and extreme service is the catalyst for our growing business. The Tandem team is made up of intelligent dynamic people who are doing what they love. They promote a positive work environment that supports creativity and growth. An extra bonus is our parent company CoNetrix has been named multiple times Best Workplace as well as Best Computer/IT Service Company in Lubbock.
Tasks & Responsibilities
Here are some examples of what you could expect to do as part of this position:
- Assist customers with questions via phone or email.
- Present the Tandem products in software demonstrations.
- Conduct User Acceptance Testing as new software is developed.
- Host regular educational webinars for current customers.
- Participate in the continuous improvement of our products and processes.
- Write software update blog posts and knowledge base articles.
- Research and learn about information security and technology.
Interested
If so we are looking for people who will enjoy and enrich our company culture. These individuals exhibit qualities such as:
- You are conscientious honest and trustworthy. In a word anyone who joins our team is a person of integrity.
- You feel a sense of accomplishment when you help other people solve their problems and achieve their goals.
- You are familiar with the features of commonly used webbrowsers and applications (e.g. Google Chrome Microsoft Office Trello Slack SnagIt etc..
- You are good at listening speaking and writing. Accurate and effective communication is a top priority for you.
- You are a selfstarter taking responsibility for your own work and education.
- You live in Lubbock Texas or the surrounding area. This position is at our main office in Lubbock.
Does this sound like you If so Apply Now. Well look forward to hearing from you!
Required Experience:
Unclear Seniority
Employment Type
Full Time
