Associate Account Manager

Associate Account Manager Commercial Lines

Who We Are

At HUB International we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industry expertise but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique regional culture.

HUB is the 6th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 18 000 employees in over 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions

What We Offer You

At HUB International we want you to achieve an even worklife balance and our benefits package allows you to manage your health wellness and financial future. HUB International will foster your learning support your endeavors and encourage your growth. We provide opportunities for careerdriven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International MidwestEast:

• Medical Dental and Vision (PPO HMO and HSA)
• Comprehensive Wellness Program
• 401(k) Retirement Plan
• Life and Disability Plans
• Vacation Holiday Sick and Personal Time Off
• Pet Insurance
• Comprehensive Onboarding Program
• Continuing Education / Personal Development Programs
• Flexible Work Arrangements
• Employee Engagement Events
• Dress for Your Day DressCode
• Service Awards

Heres Where You Come In...

The Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through: customer service client record maintenance and assistance with special projects as assigned.

Role Responsibilities:

• Coordinate the servicing of assigned accounts with the Account Manager
• Enter data as required by insurance company automation systems
• Provide support to the Account Manager on prerenewal processes
• Handle correspondence and the clerical processing of accounts including applications and computer input of each account
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company
• Prepare invoices transmittals ID cards certificates of insurance binders and cancellation forms as required
• Review and process change requests in the agency management system
• Check policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery to clients
• Maintain an accurate suspense system on all items that require a response
• Responsible for scanning/electronic filing of communications and documents
• Input/maintain data on account management system and ancillary systems as required
• Other responsibilities as assigned by Account Manager

Cultural Expectations:

• Determination unsatisfied until we are the best. We go the extra mile for clients and colleagues.
• Ownership Responsible to each other our clients and our goals.
• Teamwork Together we attain greater success.
• Sincerity Giving and receiving direct and caring communication

Qualifications:

• 2 years of insurance background or work in a professional office environment
• Intermediate skill level with Microsoft Office Products (Outlook Word Excel etc.
• Ability to organize large volumes of information and set priorities
• Aptitude for details with consistency in followup
• Ability & desire to take ownership of role expectations with accountability to internal and external clients
• Intermediate insurance knowledge with proven ability to apply same to your daily work
• Strong verbal and written communication skills

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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