Watch Officer Global Security Operations Center
Watch Officer Global Security Operations Center
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Salary Not Disclosed
1 Vacancy
Job Description
At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse talented people to join Alcon and we are looking for a Watch Officer. As Watch Officer Global Security Operations Center you will support the local and global monitoring and response operations needs of the GSOC. The Watch Officer will work with the broader team Watch Officer Shift Lead(s) GSOC Manager and the Risk and Intelligence (R&I) Director to support security and intelligence on a 24/7 basis. The Watch Officer will be located at the Fort Worth TX USA facility.
In coordination with Watch Officer Lead(s) the GSOC Manager R&I Director in this role a typical day will include:
Dispatches and coordinates response to incidents that occur on Alcon premises using the appropriate communication methods
Monitors access control system and supports badge access functions as directed
Monitors intelligence providers and news sources for global events with the potential to impact Alcons global operations and disseminating information for review by leadership.
Actively seeks information on incidents that may pose potential impact(s) to global sites and communicates with site points of contact effectively.
Actively monitors opensource media thirdparty subscription services and other sources in real time for issues that could affect business operations and personnel.
Uses SOPs training knowledge research resources and critical thinking skills to escalate impactful events as appropriate to Watch Officer Lead(s).
Produces written incident reports that include a summation of the event its impact (or potential impact) to Alcon and the current status of the response with minimal syntax errors.
Maintains constant documentation of events that happened on their shift.
Understands clients global footprint and interests to anticipate client needs.
Receives evaluates and disseminates information and reports from onsite security personnel global POCs employees and other sources engaging and sharing with Watch Officer Lead(s) as applicable.
Works with security team members effectively and efficiently.
Suggests potential improvements to the program to Watch Officer Lead(s) or to the GSOC Manager as applicable.
Tracks and reports metrics around production and deliverables.
Is consistently engaged on a daily basis with teammates.
WHAT YOULL BRING TO ALCON:
H.S. Diploma or GED
1 years of experience in incident response security operations or a related field required with a demonstrated history of excellence and reliability
Microsoft Office experience (Word Excel and Power Point)
Proficient and accurate typing skills
Work hours: Rotating shifts to include nights/weekends and holidays
Travel Requirements: None
Relocation assistance: No
Sponsorship (Work Visa): No
PREFERRED QUALIFICATIONS / SKILLS / EXPERIENCE:
Associates degree or equivalent military/security experience producing clear and concise written reports required
Ability to utilize critical thinking skills to operate effectively with a medium degree of autonomy and moderate supervision
Intelligence analysis and/or threat assessment knowledge.
General understanding of site security operations
Intermediate communication skills
Intermediate attention to detail and ability to follow protocols with the drive to progress and learn.
Able to provide clear and concise verbal briefings
Familiarity with global affairs and events with the ability to contextualize against Alcons global footprint
Knowledge of Microsoft Office especially Word Excel and PowerPoint
Knowledge of Google Earth and Maps
Effective problemsolving skills
Fast learner and ability to multitask
Ability to organize and prioritize work with little supervision
Ability to adhere to timelines and deadlines with effective time management skills
Ability to establish and maintain positive professional rapport with other Watch Officers Watch Officer Lead(s) GSOC Manager R&I Director the greater security leadership and client stakeholders
Foreign travel and functional experience preferred
Accurate typing and written skills
HOW YOU CAN THRIVE AT ALCON:
Join Alcons mission to provide outstanding innovative products and solutions to improve sight improve lives and grow your career!
Collaborate with teammates to share standard processes and findings as work evolves!
See your career like never before with focused growth and development opportunities!
Alcon provides robust benefits package including health life retirement flexible time off for exempt associates PTO for hourly associates and much more!
Alcon Careers: See your impact at alcon/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Find Jobs for Contingent Worker
Alcon is an Equal Opportunity Employer and participates in EVerify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.
Required Experience:
Exec
Employment Type
Full-Time
