Sr Assistant Dean Admissions Student Services

Position Title:

Position Type:

Hiring Range:

$129000 to $161265 / Annual commensurate with experience

Pay Frequency:

A. POSITION PURPOSE:

Under the general direction of the School of Engineering (SoE) Dean with a dotted line to the Vice Provost for Graduate Programs the Senior Assistant Dean of Enrollment and Student Services has the overall responsibility for the development coordination and implementation of recruitment enrollment management and student services strategies to achieve enrollment and student service goals across SoE. The Sr. Assistant Dean for Enrollment and Student Services will provide the vision and strategy for growing enrollment in SoE through program development student recruitment strategic use of scholarships and highquality student services to ensure student progress through graduation. The Assistant Dean will direct the entire admissions and student services team and oversee efforts to ensure a positive experience from first contact with SOE through graduation. A Senior Leadership team member the Assistant Dean will collaborate with the dean assistant dean of finance and administration and director of marketing and communications to ensure strong consistency in messaging and marketing of the School and its programs.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruitment and Enrollment Management

• Develop and execute a strategic recruitment plan geared to achieve programspecific enrollment targets. Continually research and analyze current graduate engineering markets with goals of understanding trends forecasting future directions identifying competitors and aspirational schools and seeking out new market opportunities.

• Develop track and report on the strategies to gain inquiries and prospects and move them to become applicants. Keep statistics and analysis on various stages of the pipeline within each program and subprogram. Prepare reports on the relevant data for appropriate parties. Partners with SCU Online on any current and future online graduate programs.

• Manage the Teaching Assistant and Research Assistant appointment process. To include ownership of the TA/RA form content used to communicate information dissemination of information to stakeholders tracking graduate tuition unit credit commitments and their alignment with SoE policies resolving related conflicts recording and communicating with SoE Deans Office applying graduate tuition unit credits to student accounts and verifying funding sources listed to support Research Assistant appointments before awards are made. This position will coordinate the content and distribution of all TA/RA appointment letters to students.

• Be knowledgeable about the academic programs for each department.

• Speak to groups and individuals about our programs and their benefits.

• Serves on the Graduate Programs Council with the other Sr. Assistant Deans of Graduate Programs that is overseen by the Vice Provost for Graduate ProgramsCollaborate and consult with oncampus departments including other graduate schools (Business Engineering Law Pastoral Ministries and JST) for best practices and coordination of recruitment efforts.

• Determine the appropriate outreach efforts (Grad Fairs Diversity Fairs etc. to staff and support.

• Oversee the design and of the enrollment marketing plan (events advertisements in different venues brochures applications website social media takeaways etc. from the point of initial contact through matriculation.

• In consultation with the Dean Associate Dean of Graduate Programs and Department Chairs develop a financial aid strategy to utilize financial aid to attract qualified students. Coordinate financial aid awards for incoming students and work with the student services team to monitor financial aid.

• Oversee development of all enrollment management marketing materials and collateral including online print and radio advertising; manage subcontracted agencies as necessary.

• Management and Liaison Responsibilities

• Work with the Dean Associate Dean of Graduate Programs and Chairs to develop admissions standards and enrollment targets.

• Provide leadership for enrollment management and recruiting and supervise the department staff and student employee team.

• Liaison with appropriate units on campus including Admissions and Financial Aid.

• Serve on local regional and national associations to ensure best practices in graduate admissions and student services. Working with the SoE Dean and the Vice Provost for Graduate Programs gathers data for the US News & World Report ranking report.

• Lead Student Services Unit

• In collaboration with the Dean develop a comprehensive plan for student services that is aligned with other graduate programs at SCU and ensures students receive strong support for program completion.

• Lead staff development in the implementation of a new student services model that provides strong staff support for students in collaboration with faculty advising. Lead culture change and staff development to support the new model of student services.

• Guide Graduate Programs Office staff to ensure timely management of enrollment processes degree audits and degree conferrals.

• Ensure accuracy and timeliness in all student record keeping.

• Develop and implement a plan for recordkeeping and student communication regarding student test requirements to ensure students are making good progress toward degrees and professional certification. This will involve collaboration among faculty advisors department chairs and program directors.

Other duties as assigned.

C. PROVIDES WORK DIRECTION

GUIDELINES

Recommends initiatives and implements changes to improve quality and services. Identifies and determines causes of problems; develops and presents recommendations for improvement of established processes and practices. Maintains contact with customers and solicits feedback for improved services. Maximizes productivity through the use of appropriate tools; planned training and performance initiatives. Researches and develops resources that create timely and efficient workflow. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness accuracy and timeliness of all operational functions. Prepares and submits reports as requested and required.

Develop and implement guidelines to support the functions of the unit.

E. QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge skills abilities education and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge

Demonstrated leadership of individuals and entire units professional development and mentoring. Experience with higher education admissions and an understanding of the graduate admissions landscape. Demonstrated understanding of strategic marketing and enrollment management strategies Demonstrated understanding of the Jesuit mission especially values of cura personalis and magis and their implications for student services and admissions. Demonstrated familiarity with computer platforms and software (Microsoft Word Excel and PowerPoint) Familiarity with Slate or Workday is a plus

Skills

Must be able to handle difficult situations with a professional demeanor and communicate effectively to multiple audiences and diverse group Must be entrepreneurial and able to motivate faculty and staff Must be able to think strategically and guide the development of the unit into a coherent whole. Must be able to run and interpret financial reports forecast the Graduate Programs Office units financial needs or shortfalls independently take corrective action and assist the SoE Dean and Senior Assistant Dean in the annual budget proposal process for the portion specific to the Graduate Programs Office budget.

Abilities

Ability to develop reports extract data analyze output and evaluate operations based on results Ability to use discretion and maintain appropriate levels of confidentiality Able to meet deadlines work autonomously and handle competing demands Ability to think strategically while balancing attention to detail anticipation of needs and excellent organizational skills Commitment to multiculturalism and social justice

Education

Masters degree required

Years of Experience

8 years of admissions experience or similar relevant experience is desirable.

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act as amended the California Fair Employment & Housing Act and all other applicable laws SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill experience education or other requirements of the position and who can perform the essential functions of the position with or without reasonable accommodation

• Considerable time is spent at a desk using a computer terminal.

• May be required to travel to other buildings on the campus.

• May be required to attend conference and training sessions within Bay Area or in or out ofstate locations.

• May be required to occasionally travel to outside customers vendors or suppliers.

ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly indoor office environment

• Offices with equipment noise.

• Offices with frequent interruptions.

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara Universitys equal opportunity and nondiscrimination policies see IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally.Information about Title IX can be found at can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at. The report includes the type of crime venue and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources andand request to speak to Indu Ahluwalia by phone ator by email at

Telecommute

Santa Clara University is registered to do business in the following states: California Nevada Oregon Washington Arizona and Illinois. Employees approved to telecommute are required to perform their work within one of these states.