DescriptionCombined Insurance a Chubb Company is seeking a Senior Functional Business Analyst to join our fastpaced high energy growing company.We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hardworking talented professionals!
Job Summary
The Senior Functional Business analyst will develop a deep understanding of the companys business processes systems and product portfolios to support opportunities for improvements conceptualize viable and costeffective designs and implement business and technology solutions. The position will serve as a liaison between users and internal/external business partners in the development of new systems and enhancement of existing systems.
Responsibilities
- Analyze and determine the need to change a business process or application through new development or customization of a packaged solution
- Rationalize existing applications to continuously improve functionality eliminate redundancies reduce cost and drive maximum longterm business value
- Align the business team around the scope of a solution and the logical requirements for the technical team to implement
- Independently coordinate and deliver project requirements in accordance with the program roadmap
- Contribute to business cases and cost benefit analyses for new systems features or operational processes as required
- Proactively identify issues and present mitigation options to appropriate stakeholders
- Train and mentor junior staff and troubleshoot issues
- Apply BA core concepts of Need Change Solution Stakeholder Value and Context understandingthe user journey and the endproduct
- Participate in the development of process controls that monitor systemefficiency and provide security within internal applications and external vendors
- Coordinate issue resolution and escalation and manage expectations across users and stakeholders
- Report progress on assigned tasks
Competencies
- Communicate effectively through presentation and written notification
- Multitask and pivot to changing priorities in a fastpaced environment
- Work independently or as part of a team
- Build collaborative working relationships
- Problemsolve using process workflow or technology in an organized and logical manner
- Develop solutions in a costeffective and customercentric manner
- Demonstrate continuous learning and improvement approach in self and work
- Exercise professional judgment assume responsibility for decisions and outcomes
- Influence others with facts trend analysis and other supporting data negotiate effectively for winwin outcomes and engage and motivate team members
- Embrace change and successfully implement new approaches and ideas
Skills
- Communication
- Customer service
- Systems administration
- Collaboration
- Attention to detail
- Problemsolving
- Prioritization
- Organization
- Project management
- Time management
- Flexibility
- Ability to teach and mentor
Educationand Experience
- Bachelors Degree and / or 57 years of related experience
- Advanced knowledge of MS Office (Outlook Excel Word PowerPoint
- Advanced understanding of Agile and Waterfall methodologies
- Insurance industry and Business Analyst experience required
Required Experience:
Senior IC