First-Year Outreach and Retention Specialist
First-Year Outreach and Retention Specialist
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$ 50000 - 55000
1 Vacancy
Job Description
Department
School of BusinessOfficeAbout the University
MSU Denver enrolls over 16000 students where nearly 60 are first generation and over 55 are students of color. Located in downtown Denver we are a designated Hispanic Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado. As the third largest institution of higher education in Colorado and the only institution with an open access mission MSU Denver is a model university for todays students. The University serves the most diverse undergraduate student population in the state as well as the most firstgeneration students. Through affordable flexible and holistic education MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees and career and life success.
Position Summary
The College of Business at MSU Denver is hiring a FirstYear Outreach & Academic Retention Specialist to enhance student learning and retention through purposeful engagement with firstyear students. The Specialist will plan and execute programs that enhance student retention and success including early intervention initiatives. This role will work closely with faculty and staff to identify challenges impacting student success develop solutions and connect students with necessary resources.
By proactively addressing barriers to student progress and sharing relevant data with institutional stakeholders the Specialist will play a crucial role in fostering student success. This position reports to the College of Business Academic Advising Coordinator.
Responsibilities
Proactive Student Retention 50
- Analyzes early alert data to identify highrisk students and coordinates early interventions with advisors faculty and support services
- Identifies students who are out of academic standing compliance and coordinates with the students academic advisor to design a customized resolution plan that adheres to programmatic course sequencing rules as well as Departmental and University policies and procedures
- Reaches out to students facing academic challenges and assemble support teams for intervention
- Connects students to resources within department to aid in success including faculty advisors scholarships and tutoring services
- Participates in orientation programs and help students navigate social and academic transitions
- Builds strong working relationships with campus resources such as Financial Aid Student Intervention Services Tutoring Centers and the Counseling Center
- Utilizes advising systems (SSC Campus Banner Degree Works) to enhance communication between students faculty and advisors
Academic Advising 20
- Completes advisor training and attends advisor professional development training workshops and events to maintain currency on advising technology approaches etc.
- Utilizes advising systems and technology to accomplish primary advising functions including inputting advising notes closing Early Alerts conducting outreach efforts etc.
- Teaches students how to use advising technology such as DPR Navigate360 Canvas
- Supports the CBUS Advising Center by holding dropin advising hours
Program Development 20
- Plans and executes effective strategies and programs including early intervention strategies to enhance retention and student success
- Assists in developing new student support initiatives and improving academic success strategies such as effective study habits time management skills and supportive educational environment development
- Develops effective programming and coordinate events and services to support student development outofclassroom learning and academic progress
- Researches identifies and develops retention programming that supports students to develop a sense of belonging and an academic identity and to explore strengths interests passions etc.
- Coordinates and implements program activities which enhance student engagement academic success retention and graduation of eligible students
Professionalism and Professional Development 10
- Keeps pace with financial aid topics and changes or bursar processes and procedures
- Maintains familiarity with the Universitys policies and procedures related to academic standards and expectations and student advancement
- Maintains student confidentiality in accordance with university policies and state and federal laws
- Duties as assigned
Job Knowledge Skills and Competencies
- Demonstrated ability to relate effectively to a diverse university community (students faculty staff alumni and parents)
- Strong communication and interpersonal skills to relate to network and communicate effectively with diverse constituents
- Demonstrated problemsolving skills
- Computer and technological proficiency including standard MS Office software applications with the ability to learn new systems software and tools
- Ability to work with little supervision and collaboratively within and across teams
Required Qualifications
- Bachelors degree from an accredited college or university program
- Experience as a fulltime academic advisor or peer mentor
- Experience using computerbased student information system(s) (e.g. Workday Ellucian Banner PeopleSoft Canvas CampusVue etc.
- Demonstrated experience with advising techniques or approaches at an accredited institution
Please ensure you clearly articulate how each required qualification is met within your resume or cover letter.
Preferred Qualifications
- Masters degree from an accredited college or university program
- Bilingual (English/Spanish) proficiency desirable
- General knowledge of financial aid processes guidelines and procedures
- Understanding of how to use data to tell a compelling story
- Passionate about working with college students and supporting developmental experiences
- Commitment to MSU Denvers vision to build a better more equitable Colorado through innovative and transformative education
- Experience working with both traditional and online programs
We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our College our mission and the University.
Special Conditions Requirements
Reliable transportation is required including to locations that may not be wellserved by transit. Must possess or obtain a valid CO Drivers License in accordance with the Colorado Department of Motor Vehicles if driving a personal vehicle for university related business.
Schedule Information
- Fulltime
- NonExempt
- Days of Week: Monday Friday; core hours are 8:00 am 5:00 pm
- Evenings and Weekend Work: Ability to work evenings and weekends as needed
- Schedule: Hybrid work schedules are supported; it is anticipated that the incumbent may have a combination of days on campus and potentially some remote opportunities
- Travel: Up to 25
Salary for Announcement
Under Colorado law MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience skills knowledge abilities education licensure and certifications analysis of internal equity and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The full salary range for this position is $41200 $61800. The anticipated hiring range that the University reasonably expects to pay for this position is $50000 $55000.
This position is paid monthly and is eligible for MSU Denver benefits.
Instructions to Apply
Electronic submissions are required. Please apply by visiting searching for JR103661.
Candidates must submit the following required documents:
- Resume
- Cover letter addressing both: 1 How your skills and experience meet the required qualifications and/or any preferred qualifications and 2 Why you are interested in this position
- The names and contact information for three professional references at least one of whom is a supervisor (either current or former)
Official transcripts will be required of the candidate selected for hire.
Deadline
Applications accepted until position filled; priority given to applications received through April 6 2025 at 11:59 PM MST.
Closing Date
Open Until Filled
Posting Representative
Tanya RogowskyPosting Representative Email
Benefits
The Universitys benefits package is comprehensive and offers medical vision and dental free RTD pass tuition reimbursement as well as a life and supplemental insurance plans retirement plans and other programs such as accessto a longterm disability (LTD) MSU Denversbenefits websiteto learn more.
For a brief overview please see: University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act please contact the Human Resources ADA Coordinator at.
Background Checks
Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty staff students and visitors. To Assist in achieving that goal we conduct background checks on all finalists for positions at the University prior to employment.
Diversity Statement
Metropolitan State University of Denver is a unique accessoriented campus community that values diversity equity and inclusion in all its forms. Our student population consists of nearly 58 first generation students and over 50 students of color. We are a designated Hispanic Serving Institution located in downtown Denver.
We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students faculty and staff and recognize that in order to achieve a just and equitable society diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
