Supplier Performance Manager
Supplier Performance Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Supplier Performance Manager
Location Leicester or Bexhill Hybrid
Welcome to Hastings Direct From our Group HR Director Pam Angel
Were a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Weve made huge investments in our data and tech capabilities over the past few years along with nurturing our 4Cs culture. Were proud of the journey were on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers but we know theres even bigger opportunity out there. The fact youre now reading this job advert means weve tempted you to find out more about #lifeatHD we really hope you like what you see and youll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If youre excited about joining us and think you have some of what were looking for even if youre not 100 sure we would love to hear from you.
Role overview
As our Supplier Performance Manager youll play a crucial role in ensuring our technology partners and suppliers are delivering outstanding performance. Youll collaborate with internal Business Owners on future strategy commercial and performance requirements while ensuring alignment with SRM governance frameworks. Youll manage supplier engagement in relation to contractual obligations governance and performance improvement.
Job details youll need to have demonstrable experience in:
Day to day supplier relationship management including chairing service review and performance management meetings to ensure high performance and continuous improvement
Tracking reporting and managing supplier performance to maintain high service standards as well as monitoring and forecasting supplier spend while identifying cost reduction opportunities
Managing risk and change effectively across our technical partnerships ensuring all risks are controlled and updated in the risk management platform
Ensuring effective supplier management to improve supplier performance aligning with business goals and enhancing decision making based on supplier performance data
Supporting partners to continuously strive to improve delivery service and efficiency through improvement initiatives whilst driving down costs
Working closely with our Procurement team when necessary to onboard new suppliers leading a smooth transition to go live
Essential skills we would love you to have:
Experience of working with/managing strategic and critical technical suppliers
Excellent stakeholder management and a real team player with strong commercial acumen and financial oversight abilities
Ability to understand business challenges and to think more broadly about the problems and able to understand conflicting priorities and work to find solutions for key stakeholders
The interview process
Our interview process involves the below:
Recruiter screening call
Initial interview with hiring leader(1 hour via Microsoft Teams)
2nd interview with hiring leaders leader(1 hour via Microsoft Teams)
As a Disability Confident employer were committed to ensuring our recruitment processes are fully inclusive what this means to you is if youre applying for a job with us youll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS please visit our inclusive business page on our careers website Diversity inclusion equality and fairness with Hastings Direct Hastings Direct Careers
Regrettably we are unable to offer sponsorship for this role
Benefits: in addition to a competitive salary you will also receive
Flexible working we champion a flexible hybrid working approach please speak to your recruiter to discuss in more detail
Competitive bonus scheme all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing as well as providing you with 4x your salary with our life assurance cover income protection at no extra cost and matched pension contributions up to 10 we are proud to provide you with an award winning package which includes discounts cashback free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme we have the thrive mental health app our colleague assistance programme available 24/7 our own inhouse mental health first aiders support groups and a dedicated team to make sure we are covering your needs
Theres more! 25 days annual leave bank holidays with the option to buy or sell one of your weeks access to our health care cash back plans dental plans discounted health assessments Cycle to work and tech schemes discounted and free onsite facilities social events throughout the year and much more .
Join us and youll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues customers company and community. As one of our colleagues youll be helping to drive our growth so in return well give you all the support training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job well deliver good outcomes for every customer helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
At Hastings Direct were committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
Required Experience:
Manager
Employment Type
Full-Time
