Senior Retirement Plan Specialist
Senior Retirement Plan Specialist
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Job Description
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.
We invite you to view the opportunity below.
The Senior Retirement Plan Specialist will provide customer service to internal and external clients and their employees. Support one or more relationship managers with the goal of client retention andgrowing the book of business. This support includes analyzing and interpreting plan documents to determine terms responsibilities and duties of Associated Trust Company in order to service the retirement plans. Work with clients and Relationship Managers to ensure adherence to standards and regulatory requirements. Daytoday liaison with internal and external clients to gather information solve problems by providing solutions handle inquiries and provide superior customer service concerning the administration of assigned accounts. Responsible for managing the client service expectations by being accessible and responsive to the client and keeping them advised of deadlines and updates. Function as the inhouse relationship manager when the manager is out of the office.
This person will also:
Coordinate aspects of plan administration including but not limited to analyzing and interpreting plan documents to determine terms responsibilities and duties of Associated Trust Company in order to service the retirement plans. Review financial statements fee invoices contribution and loan delinquency reporting compliance testing regulatory reporting and other account maintenance for completeness and accuracy of both qualified and nonqualified retirement plans. Perform ongoing Trust account maintenance while adhering to compliance guidelines. This may include complex documentation required for participants and/or annual administrative reviews required under Reg 9 as promulgated by the Office of the Comptroller of the Currency (OCC).
Work with Relationship Managers to ensure the plan administration operations and risk management of each client relationship is in compliance with established Associated BancCorp policy procedure and business strategy as well as policies laws and regulatory guidelines.
Daytoday liaison with ERISA Compliance Officer Trust Operations Retirement Plan Support Services Relationship Managers external clients and plan participants to gather information solve problems by providing solutions and provide document interpretation handle inquiries and provide superior customer service concerning the administration of assigned accounts. Handle participant and plan sponsor inquiries in the absence of the Relationship Manager or redirect questions as appropriate.
Understand IRS regulations policies and codes for distributions from Plans. Handle exception processing such as complicated distributions inkind payouts loans and hardship withdrawals.
Confer with external clients and their auditors regarding retirement plan allocations loan delinquencies Domestic Relations Orders 5500s and regulatory compliance matters on a regular basis.
Seek to identify existing operational and participant accounting automation solutions enhancements that will benefit the client and internal parties.
Work with Relationship Managers to ensure the plan administration operations and risk management of each client relationship is in compliance with established Associated BancCorp credit policy procedure and business strategy as well as policies laws and regulatory guidelines.
Coordinate client open enrollment period. Ensure appropriate enrollment data is provided and client enrollment material has accurate plan design features.
Keep informed on new developments policies and laws concerning retirement plan services trust planning and administration that affect plan document requirements including possible required plan document amendments.
Participate in training of new colleagues engaged in the Retirement Plan Services Specialist Role.
Support more complex aspects of the onboarding of new clients or deconverting existing plans from an administration perspective.
Education
Associates Degree or equivalent combination of education and experience. Required
Experience
25 years Business/financial services experience in a retirement plan services environment. Required
Licenses and Certifications
ASPPA designated licensure within 2 years. Preferred
CEBSCertified Employee Benefits Specialist. Preferred
CRPSCharted Retirement Specialist. Preferred
In addition to core traditional benefits we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversityfocusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including wellbeing programs and incentives parental leaveanemployee stock purchase plan military benefits and much more.
Personal banking loan investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community onFacebookLinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Banks anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application interview and hiring process. Please contactif you need an accommodation at any time during the process.
Associated BancCorp is an Affirmative Action andEqual Opportunity Employer. Associated BancCorp participates in the EVerify Program. EVerify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including but not limited to work location skills experience education and qualifications for the role.
$21.47 $36.80 per hourRequired Experience:
Senior IC
Employment Type
Full-Time
