Senior Program Manager Account Identity
Senior Program Manager Account Identity
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$ 149900 - 224900
1 Vacancy
Job Description
Why PlayStation
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment a whollyowned subsidiary of Sony Corporation.
Senior Program Manager Account & Identity
San Diego CA
About The Role:
PlayStation Global Program Management Office drives delivery of highly impactful program solutions worldwide. We are looking for a highly qualified candidate to focus on PlayStation Core Accounts Security/Fraud/Privacy Identity and Sony Accounts. This role will be responsible for driving programs and projects from inception through deployment over a worldwide scale. The candidate will successfully partner with a globally distributed crossfunctional team (product engineering product management business operations marketing consumer support legal finance) to ensure product and operational readiness for market delivery.
You will bring your expertise to deliver complex programs by demonstrating excellent planning partner risk and dependency management skills. You will be hands on to tackle challenges an advocate and the biggest supporter for the program organization.
What Youll Do:
Own and drive endtoend delivery of multiple strategic and complex crossregional crossfunctional initiatives with multilevel dependencies.
Collaborate with crossfunctional teams to develop full program plans including timelines dependencies risk factors success criteria and outcomes while keeping them energized and focused on delivering priority programs
Partner closely with Product Management and Senior Leadership to drive programs strategically
Understand strategy objectives priority and goals to translate into tactical plans
Identify understand visualize and manage upstream/downstream dependencies
Anticipate and remove obstacles proactively and effectively
Ensure clear communication for status reporting issues and challenges to leadership relevant partners and team members
Lead continuous improvement efforts to optimize productivity and processes for the organization
Bring clarity calm and process to ambiguous stressful and/or sophisticated situations
Build a strong cohesive program team and create a fun and collaborative environment that cultivates creativity innovation learning and inclusivity
Drive software development programs that involve integrating server and client engineering work from inception to delivery to internal / external customers
Basic Qualifications:
5 years of program management experience with software development and delivery at scale
Bachelors degree technical education and/or work experience in technical domain
Consistent track record of managing schedules scope budgets dependency issues/risks communications quality/testing plans and release plans of complex programs
Shown technical proficiency and an ability to understand technology designs challenges and risks
Proven understanding of Software Development Lifecycle Design/System Thinking Agile frameworks preferably Scrum and Kanban and Program Management Methodologies to implement the right practice for the programs
Experience in leading complex businesscritical programs with dependencies across multiple teams to include Product Management User Experience Legal Marketing and other business teams
Experience creating and delivering executivelevel summary reports and presentations
Excellent listening written and verbal communication skills across all levels
Strong decisionmaking skill conflict resolution and navigating through the organization
Experience in initiating and driving process improvements
Experience with collaboration tools (Jira Confluence Trello Google Drive and Microsoft Teams etc)
Preferred Qualifications:
Experience working with globally distributed teams and multicultural working environments
Experience in a high transaction network based services video gaming industry or social media
Domain expertise in one or more of the following areas: video gaming accounts platform trust & safety account management process implementation mobile and/or web development
Understanding of Japanese language and culture
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Please refer to ourCandidate Privacy Noticefor more information about how we process your personal information and your data protection rights.
At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on jobrelated factors which may include knowledge skills experience and location.
In addition this role is eligible for SIEs toptier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Clickhere to learn more.
The estimated base pay range for this role is listed below.
$149900 $224900 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Required Experience:
Manager
Employment Type
Full Time
