Clinical Implementation Specialist
Clinical Implementation Specialist
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Job Description
Medables mission is to get effective therapies to patients faster. We provide an endtoend cloudbased platform with a flexible suite of tools that allows patients healthcare providers clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research more effective healthcare delivery and more accurate precision and predictive medicine. Our target audiences are patients providers principal investigators and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive collaborative selfmotivated learners committed bold and tenacious. We are dedicated to making this world a healthier place.
1. Responsibilities
- Coordinate the overall Solutions Design process ensuring that the clinical protocols are appropriately mapped to software solutions efficiently accurately and within project scope.
- Indepth knowledge of Medables software technology and processes to be able to guide a client to the best use of Medables platform to meet their needs therapeutic areas meetings.
- Develop and communicate design best practices for specific.
- Participate in providing input related to Sales to Service KickOff Solutions Overview Specification Review and Software Review.
- Develop supporting documentation to streamline software design and configuration.
- Leads and executes the endtoend technical implementation of Medables products for customer accounts; including configuration and customization of Medables products conducting technical testing quality assurance and troubleshooting. Serves as a platform expert.
- Manages technical implementation releases including timelines technical milestones and deliverables. Ensure projects are completed on time within scope and meet both technical and customer expectations.
- Represents the voice of the customer within the product organization by providing actionable technical insights feedback and feature requests to Medables product development teams.
Collaborates closely with product teams to translate technical customer feedback into product enhancements and improvements.
Acts as the link between customers and Medables product development team.
- Collaborate with product team to scope additional product features and product roadmap.
- Uses indepth knowledge of Medables products to provide technical guidance and support to internal teams. This includes creating and reviewing technical design documentation to ensure development is being built and tested according to technical standards.
- Supports technical training and onboarding to customers to ensure successful product launches and adoption.
- Other duties as assigned.
2. Experience
- 4 years of technical experience in technical implementation product management solution design or a related role or a combination of education and experience.
- Ability to understand and interpret clinical trial documentation such as protocols clinical data models and other eClinical data collection instruments.
- Demonstrated experience in interpretation of client requirements and solution design to prepare and document design specifications.
Experience in requirement gathering analysis solution design development testing and implementation of software.
Strong knowledge of clinical trial data management processes and regulatory compliance frameworks.
- Comprehensive understanding of clinical trial domains specifically:
- eCOA (electronic Clinical Outcome Assessments)
- ePRO
- EDC
- DCT
- Proven experience in client relations and interactions with clients at all levels.
3. Skills
- Microsoft Word PowerPoint Excel.
- Excellent verbal and written communication skills negotiation skills and the ability to translate complex technical concepts into simple terms.
Strong technical understanding of SDLC.
Exceptional customerfacing and technical communication skills.
Proven ability to gather and articulate technical customer requirements.
Excellent technical project management and problemsolving abilities.
Proficiency in app publication process.
Git Confluence Postman Terminal (command line).
Strong project management skills.
Technical aptitude and ability to learn software programs.
Good timemanagement skills.
4. Education Certifications Licenses
- Bachelors degree in Computer Science Health informatics or a related field.
5. Travel Requirements
- As required.
At Medable we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional wellbeing. Our rewards are more than just benefits they demonstrate our commitment to providing an inclusive healthy and rewarding experience for all our team members.
Flexible Work
Remote from the start we believe in a flexible employee experience
Compensation
Competitive base salaries
Annual performancebased bonus
Stock options for employees aligning personal achievements to Medables success
Health and Wellness
Comprehensive medical dental and vision insurance coverage
Carrot Fertility Program
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
Wellness program (Mental Physical and Financial)
Recognition
Peertopeer recognition program celebrating achievements and milestones
Community Involvement
Volunteer time off to support causes you care about
Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability please contact us at.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
