Customer Service Representative - Unilingual
Customer Service Representative - Unilingual
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
AdNet/AccountNet Inc. is an 8(a) WOSB and WBE owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high quality staffing and executive search services.
All candidates under consideration must be located within the Eastern or Central Time Zones (EST or CST).
About the Customer Service Representative Position:
As a Customer Service Representative for our team youll be the first person our customers come into contact with. On a typical day youll answer questions resolve complaints and process orders and requests.
To succeed in this role excellent communication skills are a must. Youll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative your goal should always be to deliver the best customer service experience possible keeping our clients happy.
Customer Service Representative Responsibilities:
- Maintain a professional and friendly attitude towards customers at all times
- Communicate with customers through various mediums including inperson phone and web
- Build relationships with customers to ensure their satisfaction
- Provide prompt responses to customer inquiries and complaints assisting to solve issues
- Maintain records of customer interactions including sales comments and complaints
- Process orders and forms as needed
- Keep up to date on company offerings to ensure clients get the best products
Customer Service Representative Requirements:
- 1 years of Customer Service Representative experience
- High school diploma
- Proficient with computers
- Excellent communication skills
- Superb customer service timemanagement and multitasking skills
- Must be a team player
- Must have flexible availability
AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices processes and relationships.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
