Managed Device Solutions Principal Product Manager

Description

JOB DESCRIPTION

HPs vision is to create technology that makes life better for everyone everywhere every person every organization and every community around the globe. With the heart creativity and energy of a startup and the brain muscles and determination of a Fortune 100 corporation we continue to deliver groundbreaking new technologies to build on our 80 year legacy of innovation.

The way companies manage their IT printing and device portfolios has fundamentally changed in the last several years with COVID accelerating the move to a hybrid work environment and AI upending the way we work. For IT and business owners this means a dramatic shift in managing end user devices. HP is at the forefront of creating services for the hybrid world enabling intelligent and proactive support for both endusers and IT managers that speeds up setup reduces downtime improves productivity enables sustainable reuse of devices from PCs to printers and drives a step change in employee experiences.

The Managed Device Solutions Product Manager holds a pivotal leadership role steering the development launch and continuous improvement of innovative managed device solutions for IT managers supporting end users. This role leads a crossfunctional team responsible for advancing the roadmap of capabilities delivered through managed device solutions. This role reports into the Managed Solutions team of the Workforce Services & Solutions organization. This role leads a global team across multiple functions such as Managed Services Professional Services Marketing IT and Sales to align and deliver managed device solutions globally and at scale.

The Managed Device Solutions Product Manager has deep technical expertise in managed device services and a proven track record of developing and executing product and growth strategies. This role requires an understanding of the market landscape and HPs portfolio to convert our solutions into differentiated value propositions. This role also requires someone who has excellent communication skills to interact with key opinion leaders customers business units marketing IT and sales teams and be a thought leader externally to share HP perspectives on transforming the digital workplace using managed IT solutions.

RESPONSIBILITIES:

Product Strategy & Roadmap Development. Define the product vision and roadmap that comprehends panHP capabilities and solutions to address customer needs. Prioritize features and enhancements to ensure the product delivers maximum value to customers.

Market & Customer Research: Conduct market analysis using external customer insights and internal feedback from customerfacing functions and understand industry and technology trends to develop managed device solutions that are valued by our customers and differentiated in the market

CrossFunctional Collaboration. Lead crossfunctional HP team (inclusive of Personal Systems Hardware/Software Professional Services Managed Services Sales Marketing IT Finance) to deliver managed device solutions for customers and drive executive alignment across these functions on the managed device solutions product strategy

Product Lifecycle Management: Oversee the endtoend product lifecycle from ideation and requirements gathering to launch and ongoing optimization. Ensure products are continuously improved based on customer feedback and market dynamics.

Product GTM Strategy and . Partner with COE and Marketing to develop and execute product GTM strategy through direct sales and channel partners

Thought Leadership. Provide thought leadership internally and externally on digital workplace and device management topics and represent HP as a Spokesperson on the topic of managed device solutions

Financial Management. Own P&L for the Managed Device Solution product in the Managed Solutions portfolio including driving top line revenue double digit growth and bottom line efficiency

Market Analysis and Trends. Monitor industry trends competitive landscape and technology advancements and adapt business strategy as needed to stay ahead of the curve

Stakeholder and Customer Communications. Maintain clear and effective communication with internal and external stakeholders including executive leadership to update on product progress milestones and key outcomes. Serve as trusted advisor in Csuite/exec level strategic alignment discussions about HPs managed device solution capabilities including ability to communicate at executive and practitioner level

Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive datainformed decisions for future iterations and improvements.

Mentorship. Provide guidance training and mentorship to product managers fostering a culture of continuous learning

Deal Support. Support sales teams to configure price quote and sell value prop as needed.

SKILLS

Strong understanding of the product development lifecycle and agile methodologies.

Excellent analytical problemsolving and organizational skills.

Exceptional communication and interpersonal skills with the ability to influence and collaborate effectively across teams.

Experience working with crossfunctional teams and managing multiple priorities in a fastpaced environment.

Technical background or familiarity with managed device services and IT operations is a plus.

Strategic thinking and strong background strong bias for delivering results

Ability to manage complexity working across multiple key stakeholders and getting buyin

Passionate about new industry trends developing new businesses and staying ahead of the game

Demonstrated ability to develop communicate and implement strategic business plans.

Possess strong business market analytics & solution acumen skills

o Ability to analyze market & develop insights

o Ability to develop market and enable differentiated solutions across the managed device solutions portfolio

Develops highperforming team by recruitment and development of direct staff members.

Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies.

EDUCATION/WORK REQUIREMENTS

10 years of experience in direct product management or solution architecture leadership with 5 years of product management experience with managed services for end user computing. Must have experience working in IT Operations.

Direct relevant experience with owning a product or solution in managed services from introduction through launch and into maturity.

Fouryear or Graduate degree in Computer Science or Business Administration or any other related discipline or commensurate work experience or demonstrated competence

Experience managing P&L

Desired: Commercial experience in a sales or presales role

KNOWLEDGE AND SKILLS

Agile Methodology

Analytics

Business Development

Business Strategies

Business To Business

Customer Relationship Management

Data Analysis

Digital Marketing

GotoMarket Strategy

Key Performance Indicators (KPIs)

Market Research

Marketing

Marketing Strategies

New Product Development

Product Management

Product Marketing

Product Strategy

Project Management

Thought Leadership

Value Propositions

CROSSORG SKILLS

Customer Centricity

Prioritization

Resilience

Team Management

Strategic Thinking

The base pay range for this role is $130350 to $200750 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location jobrelated knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies including;
  • 412 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave US benefits overview

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

Job

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