Supervisor Clinical Imaging Full-Time M-F Normal Business Hours Occasional Weekends

Job Summary

With limited supervision from and under the general direction of the Director of Imaging Services Imaging Manager and Chairman of the Department of Radiology the Imaging Supervisor is responsible for but not limited to supervising the daily operations and functions of the administrative and clinical services of the Radiology Department and acts as backup to the Department Information Services Liaison.

Supports and is responsible for incorporating into job performance the Frederick Health mission vision core values and customer service philosophy and adheres to the Frederick Health Compliance Program including following all regulatory requirements and the Frederick Health Standards of Behavior.

Example of Essential Functions:

• Performs job responsibilities in an ethical compliant manner. Complies with implements and executes policies and procedures of the radiology department and Frederick Health as they apply to the radiology department.
• Operates within established productivity standards
• Provides technical and managerial support and guidance to staff of clinical and nonclinical areas of the Radiology department. Understands all aspects of the administrative and clinical operations and monitors performance to ensure efficiency and effectiveness of functions.
• Plans performs and/or leads activities associated with the development and maintenance of quality practices and standards for administrative and clinical operations.
• Analyzes develops coordinates and executes all performance/process improvement and training initiatives for the front desk file room clinical support and clinical staff operations.
• Prepares staffing schedules and ensures adequate coverage based on productivity targets.
• Interviews applicants and makes employment recommendations/decisions. Orients new employees to operations.
• Provides assistance and acts as a resource to the Department System Liaison
• Conducts completes and processes annual employee performance appraisals and probationary period evaluations
• Effectively utilizes staff ensuring appropriate levels of productivity
• Assigns work to department personnel
• Conducts employee counseling and administers disciplinary action as appropriate up to and including recommendation for termination
• Retrieves customer/patient feedback and utilizes for improvements in services
• Monitors the utilization of AIDET with customer satisfaction in mind to ensure consistent application.
• Effectively manages and resolves customer/patient situations. Responds professionally promptly and effectively to needs and/or complaints.
• Oversee quality control and compliance with regulatory agencies
• Evaluates equipment and space needs
• Assist department supervisors to develop objectives policies and procedures
• Serves on and actively participates in project teams task forces and committees as needed
• Assists with staff development and education
• Assists the director and/or manager in preparing operating budgets and effectively analyzes performance against those budgets; promotes and demonstrates the efficient use of supplies and equipment throughout the department.
• Manages costs and expenses appropriately
• Performs other duties as assigned

Knowledge Skills and Abilities:

• Completion of skill competency checklist.
• Ability to read write and comprehend medical terminology.
• Ability to perform independently
• Ability to evaluate subordinates competencies with support as needed.
• Possess excellent customer and employee relations skills avoiding antagonism conflicts and undue anxiety.
• Possess very good analytical/problem solving skills
• Familiarity with computer keyboard.
• Effective interpersonal communication skills.
• Effective use of proper body mechanics when handling supplies and equipment.
• Ability to handle a physically demanding environment.
• Ability to keep patient and employee information confidential.
• Familiar with management principles strategic plan staffing resources performance management and leadership techniques.
• Knowledge of regulatory agencies and regulations affecting area(s) of responsibility.
• Ability to promote a positive working environment through role modeling team development respect and being fair and consistent.
• Excellent communication skills (written and verbal) at all levels within the organization.
• Ability to assist with effectively sharing vision and passion with team and motivate individuals and teams to excel.
• Ability to coach team members and build productive teams including providing critical feedback to improve performance.
• Ability to process and handle confidential information with discretion.
• Detailoriented with strong organizational and interpersonal skills.
• Ability to assist in creating a culture of accountability.

Minimum Education Training and Experience Required:

• High school diploma or equivalent with the knowledge skills and abilities to perform required duties.
• AA Degree preferred.
• Five 5 years experience and strong knowledge of imaging services operations with demonstrated administrative and leadership skills.
• Currently licensed in the State of Maryland as certified as an ARRT(R) or (N) or NMTCB.
• MD certification as a Radiologic Technologist Nuclear Medicine Technologist or Registered RDMS
• CPR Certified

Patient Contact

Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:

• X Neonate 0 thru 30 days)
• X Infant 31 thru 12 months)
• X Child 13 months thru 12 years)
• X Adolescent 13 years thru 17 years)
• X Adult 18 years thru 65 years)
• X Geriatric 66 years)

Physical Demands:

Medium Work Lifting up to 50 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 25 pounds while walking. Pushing or pulling up to 75 pounds infrequently or up to 115 pounds occasionally (no more than once per hour). Moderate walking and standing and periods of sitting at a computer terminal.

Ergonomic Risk Factors:

Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated the speed of the movement the required force and muscles involved.

Awkward Posture: Posture is the position your body is in and its effect on the muscle groups that are involved in the physical activity. Awkward postures include repeated or prolonged reaching twisting bending kneeling squatting working overhead with your hands or arms or holding fixed positions.

Working Conditions:

A. Bloodborne Pathogens Exposure Risk: Category A WILL have exposure to blood or body fluids.

B. Exposure to infectious diseases hazardous materials and highly technical and heavy equipment.

Reporting Relationship:

Reports to Manager of Imaging Services and receives direction from Manager and Director.

Clinical Imaging Supervisor Radiology
Fulltime
Monday Friday
Normal Business Hours
Occasional Weekends

Caring for you as you care for the CommUNITY
Frederick Health offers a comprehensive and affordable benefits package. Health Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your familys needs. Life insurance ShortTerm Income Replacement and LongTerm Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience skills and education. If position is parttime salary will be prorated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. NonExempt positions may have shift differential and/or Overtime paid if applicable.

Salary Range: $73964.80to$109512.00

Required Experience:

Manager