drjobs Business and Operations Quality 83637

Business and Operations Quality 83637

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1 Vacancy
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Job Location drjobs

Dijon - France

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

You may not know our name but you have surely used our innovations and solutions.

Our mission is to unlock the world and make it safer through cuttingedge identity technologies. Every day around the globe we are enabling citizens and consumers alike to perform their daily critical activities (such as pay connect and travel) in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.

We have brought together complementary knowhow and technologies that have never been combined before for both the physical and digital era: secured connectivity secured payments and secured identity management. Cybersecurity biometrics large scale distributed systems and Cloud computing analytics and smart devices are at the core of both our physical products and our software and systems.

We serve our clients in 180 countries thanks to our 15000 employees worldwide.

Purpose

This role is responsible for ensuring that all activities within the scope meet the required quality standards minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to.

9 months Fixedterm contract based in Dijon France.

Key Missions

  • Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and global) to improve business performance and consolidate customer feedback
  • Ensures KPIs are established and monitored to meet the business targets
  • Identifies opportunities to continually improve business performance supporting the continuous improvement efforts
  • Maintains accurate and relevant reporting or documentation as required to include inspection reports and documenatations central reports customer reports department reports quality documents templates and business presentations
  • Identifies and anticipates business risks
  • Manages through local register host lead or participation in audits from internal or external organisations in the delivery of successful scheme/customer accreditations (PCI ISO9001 CQM etc)
  • Ensures that suitable inspections audit and control activity is carried out by all levels of management and supervision in the delivery of business performance through use of the audit register
  • Manages the tracking and resolution of all relevant customer complaints and nonconformances
  • Supports the process owner in organising crossfunctional teams to investigate identify root cause implement and report on suitable corrective actions that will satisfy customer third party or audit requirements
  • Communicates effectively with customer cuppliers and other external bodies as required
  • Supports the business to ensure teams are appropriately trained skilled and motivated to perform to a high standard of delivery in line with quality systems and processes
  • Supports and Participates in inspection audits may lead some audits
  • Applies practical knowledge of job area and Works independently with general supervision
  • Faces problems that are typically not complex
  • Engages in investigating testing and identifying root cause defects or nonconformances and working to define and deliver corrective actions with the appropriate team
  • Influences others within the job area through explanation of facts policies and practices
  • Profile & Other Information

    By choosing to work at IDEMIA you can join the journey of a unique tech company. You can seize all the opportunities of our fastpaced environment. You can add your distinctive qualities to our global community. You can contribute to a safer world.

    We deliver cutting edge future proof innovation that reach the highest technological standards. Were well established and yet still agile. We arent too big and we arent too small. And were transforming fast to stay a leader in a world thats changing fast too.

    At IDEMIA people can develop their expertise and feel a sense of ownership and empowerment in a global environment as part of a company with the ambition and the ability to change the world.

    Our teams are close and collaborative; maintaining a dialogue and developing human connections matter to us. We are truly international and we know that diversity is a key driver of innovation and performance. We welcome people from all walks of life regardless of how they look where they come from who they love or what they think.

    Each of our locations has its own advantages to offer a collaborative and friendly work environment.

    IDEMIA. Expect the unexpected. Join the journey of a unique tech company.

    Employment Type

    Contract

    Company Industry

    About Company

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